Sundance Mountain Resort

Living Room - Captain Server (21+)

Sundance Mountain Resort  •  $17/hr  •  Utah (Onsite)  •  5 months ago
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Job Description

Job Title: Captain Server - Living Room (Age 21+)

Department: F&B

Rate of Pay: $17.00/hr + Tips

Shift: Full-time Year Round

Variable AM/PM shifts Sunday through Saturday

Weekends and holidays required

FLSA Status: Non-Exempt/Hourly

The Captain Server oversees daily lounge service, supporting both leadership and front-line staff to ensure each guest experience reflects Sundance's standards of authenticity, craftsmanship, and understated luxury. This role blends hands-on service with calm, thoughtful leadership, maintaining consistency, presentation, and precision throughout every shift.

Essential Functions

  • Lead pre-shift briefings to review priorities, menu highlights, and service standards.
  • Guide and support servers and bartenders through coaching, feedback, and mentorship.
  • Coordinate with the kitchen and bar to ensure pacing, accuracy, and quality.
  • Oversee setup and breakdown to maintain cleanliness and readiness.
  • Monitor inventory, requisitions, and par levels for all service items.
  • Engage guests with genuine hospitality, anticipating needs and ensuring satisfaction.
  • Maintain documentation, including shift reports and operational checklists.
  • Serve as liaison between management and staff for seamless communication

Product Quality:

  • Prepare and present beverages to company standards.
  • Follow recipes precisely and maintain top presentation.
  • Educate guests on products and services.

Alcoholic Beverages:

  • Understand and comply with Utah alcohol laws.
  • Serve responsibly and complete all required documentation.
  • Communicate beverage options clearly and knowledgeably.

Other Duties:

  • Maintain clean, safe, and organized work areas.
  • Stock supplies and ensure equipment remains in good repair.

Supervisory Responsibilities:

  • Assist with hiring, training, and performance management.
  • Address employee issues and recognize strong performance.
  • Complete and submit HR paperwork promptly.

Qualifications

  • High School Diploma or equivalent; hospitality coursework preferred.
  • 2+ years in luxury or boutique hotel dining required.
  • 1+ year in a supervisory or captain role preferred.
  • Strong communication and leadership skills.
  • Must meet Utah alcohol certification requirements.
  • Professional composure under pressure; detail-oriented hospitality focus.

Benefits

  • Employee discounts on dining and resort amenities
  • Complimentary Season Pass
Sundance Mountain Resort

About Sundance Mountain Resort

Sundance Mountain Resort is a year-round mountain community on 6000 pristine acres featuring 95 cottages, 15,000 sq. ft. of meeting space, 2 nationally recognized restaurants, bar, deli, extensive mountain recreation, general store, spa, and art studio. Developed by Robert Redford in 1969 to foster an alliance between art and recreation while maintaining the integrity of the land. Sundance Programming celebrates independent voice in music, film, literature, and fine arts.

Years of experimentation and refinement have ultimately resulted in what we now call Sundance. The Sundance Institute, the spectacular skiing, the stunning natural scenery, and the tasteful excellence of the accommodations combine to make Sundance dynamically unique. Sundance’s ability to blend process and place that puts it in uncharted waters on a steady course of its own.

People here come from all walks of life, but one belief is shared: our community should represent who we are and what we believe. Sundance is an arts community, a recreational community, a community of people who appreciate the beauty of nature and feel the responsibility to preserve it.

We want to help you find those elements of the Sundance experience which will most meet your needs and your dreams. As you'll see, Sundance has many shapes, many moods, and many possibilities. Somewhere in our community awaits an experience which belongs to you and we are committed to helping you find it.

Industry
Travel & Hospitality
Company Size
201-500 employees
Headquarters
Sundance, UT
Year Founded
1969
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