Indium

Live Ops Manager

Indium  •  Republic of India (Onsite)  •  4 months ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description


● Build, plan, execute and implement offers, events, cosmetic content, and other live content
● Provide live service excellence to our players
● Collaborate with PMs, Content Designers, QV, marketing, production, and other Live Ops Coordinators to ensure that our content releases, event pacing and communication meet the highest standards
● Review and suggest implementation optimizations by combining expert knowledge of the game’s content with understanding of players’ engagement and spend drivers
● Handling TIDs and localization
● Configuration of live events
● Detailed documentation of events and campaigns
● Communication with PMs, Designers, DDs, artists and the rest of the team
● What's the necessary experience and skills?
Skills
● Attention to detail & highly organized
● Problem-solving - be able to quickly address issues that arise during live configurations and coordinate solutions across multiple disciplines
● Result Driven - comfortable with fast-paced environments and able to learn new tools or processes quickly
● Excellent oral and written communication skills
● Passionate about games, what keeps players engaged, and what causes them to spend
● A keen interest in F2P games, or a willingness to get familiar with the space
Experience:
● Some live experience (desired, not mandatory) - would help speed up the onboarding into live tools
● Cross-Disciplinary Collaboration
● Knowledge or willingness to learn tools like JIRA, Excel
Indium

About Indium

Indium is an AI-driven digital engineering company that helps enterprises build, scale, and innovate with cutting-edge technology.  We specialize in custom solutions, ensuring every engagement is tailored to business needs with a relentless customer-first approach. Our expertise spans Generative AI, Product Engineering, Intelligent Automation, Data & AI, Quality Engineering, and Gaming, delivering high-impact solutions that drive real business impact.

 

With 5,000+ associates globally, we partner with Fortune 500, Global 2000, and leading technology firms across Financial Services, Healthcare, Manufacturing, Retail, and Technology - driving impact in North America, India, the UK, Singapore, Australia, and Japan to keep businesses ahead in an AI-first world.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Cupertino, California
Year Founded
Unknown
Website
indiumsoftware.com
Social Media