Live Online Sales Host

Location: Detroit, MI
Pay: $15.00 per hour
Schedule: Full Time

About The Salvation Army

The Salvation Army is an international movement and an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

About the Role

The Salvation Army is hiring a full-time Live Online Sales Host to plan, present, and support live eCommerce auction and sales events in Detroit, MI.

This role is a great fit for someone who is energetic, confident on camera, comfortable engaging with online shoppers, and organized enough to support product preparation and order fulfillment after each live event.

As the Live Online Sales Host, you will present products during live broadcasts, interact with shoppers in real time, encourage participation, and help make each event professional, engaging, and successful. You will also support the behind-the-scenes work that keeps live sales running smoothly, including merchandise preparation, inventory organization, packing, shipping, and post-event order reconciliation.

Essential Functions

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

What You Will Do

Host Live Sales and Auction Events

• Host live online auction and sales events for 2 to 4 hours at a time
• Present merchandise clearly, accurately, and professionally
• Describe product details such as condition, brand, features, value, and any visible flaws
• Engage with online shoppers through chat and platform tools
• Answer customer questions in real time
• Create an upbeat, professional, and entertaining environment that encourages bidding and sales
• Adjust pacing, presentation style, and product flow based on audience activity and live event performance
• Maintain a high-energy and customer-focused presence throughout each live event

Prepare Merchandise for Live Events

• Select and organize merchandise for live sales events based on demand, category performance, and sales strategy
• Prepare items for on-camera presentation, including staging, sequencing, and organizing products before each event
• Work with eCommerce team members to confirm pricing, starting bids, product details, and listing accuracy
• Support inventory organization and tracking for items selected for live sale events
• Keep merchandise organized before, during, and after live sales events

Support Live Production

• Operate live selling platforms, streaming tools, and related technology during broadcasts
• Set up and test equipment before live events
• Troubleshoot basic technical issues during setup or broadcasts
• Maintain a clean, professional, and visually appealing on-camera presentation area
• Help ensure live events run smoothly from start to finish

Fulfill Orders After Events

• Pick, pack, and ship items sold during live events with accuracy and care
• Package merchandise properly, including fragile or delicate items
• Generate and apply shipping labels
• Coordinate outgoing shipments with carriers
• Complete post-event reconciliation to ensure all sold items are accounted for and processed correctly
• Maintain organized records of sold items, completed orders, and shipments

Support Daily eCommerce Operations

• Assist with product handling, staging, and warehouse coordination
• Maintain a clean, safe, and organized workspace
• Meet or exceed sales, productivity, and fulfillment expectations
• Support additional eCommerce operations as needed
• Perform other duties as assigned by the Lead eCommerce Hub Supervisor

Work Environment

This position works in a mixed office and warehouse setting. The work environment is temperature controlled and includes modern equipment and systems. The role requires teamwork, organization, attention to detail, and the ability to stay focused while supporting both live online sales and order fulfillment operations.

What We Offer

Comprehensive Benefits Package

• Competitive pension plan
• 403(b) retirement savings plan with immediate eligibility
• Voluntary life insurance options
• Generous paid time off
• Vacation accrual starting immediately
• Sick leave with discretionary days
• Personal days and floating holidays
• Paid holidays with immediate eligibility

Professional Growth

• Comprehensive systems training
• Ongoing professional development opportunities
• Supportive team environment
• Opportunity to build experience in live commerce, eCommerce operations, customer engagement, and digital sales

Why Join Us?

This is a unique opportunity to combine live selling, customer engagement, merchandising, and eCommerce operations in a mission-driven environment. If you enjoy being on camera, presenting products, connecting with people, and helping create a positive online shopping experience, we encourage you to apply.

Equal Opportunity Employer

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, U.S. Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.