Job Description

The company

Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are.

That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed.

We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.

We're looking for a Litigation Paralegal

We're looking for a Paralegal with experience in debt recovery to join our in-house Litigation team. This is an exciting opportunity to work closely with our team of experienced team of Paralegals and Litigation Team Lead where you'll have a direct hand in shaping case strategies and driving successful outcomes.

The team

The Litigation Paralegal team at iwoca supports the recovery of defaulted loans through legal channels, ensuring cases are handled efficiently, compliantly, and with strong attention to detail.

The team works on accounts that have progressed beyond standard collections activity, managing the end-to-end litigation process in collaboration with external solicitors and internal stakeholders. They combine legal knowledge with operational efficiency to drive recoveries while maintaining fair treatment of customers.

The role

As a Litigation Paralegal, your role will be to:

• Independently manage and monitor the active litigation and enforcement action taken against a portfolio of users, which may include cases handled by third party debt collectors and solicitors

• Investigate cases and help decide case recovery strategies to maximise repayment.

• Cooperate with wider Litigation and Collections team to investigate more complex cases and occasionally advise on the appropriate escalation

• Raise and manage in-house money claims using MCOL or through the CNBC

• Complete Court applications to enforce County Court Judgments including charging orders, oral examinations and High Court Enforcement.

• Prepare winding up petitions and statutory demands

• Manage defended cases and prepare directions questionnaires, witness statements and other evidence required for hearings and trials

• Occasionally attend court to swear affidavits

The requirements

We look for people who are smart, humble, motivated and who are always looking to improve.

• At least 1 year debt recovery or legal support experience in the commercial / business sector

• Proven experience of raising and managing money claims

• Experience in business and personal insolvency issues would be hugely beneficial

• Empathy, forbearance and professionalism

• Strong communication skills, confidence and diligence

• Conscientious and thorough, with strong attention to detail

• The ability to deal with a variety of challenges, innovate and think on your feet

Bonus

• Experience using MCOL

• Experience dealing with high value cases and a large portfolio

The salary

Our base salary range in Leeds is £28,000 - £37,000. We want to pay all of our employees fairly, so that’s why we regularly benchmark salaries based on market rates and to recognise your increasing value to our business.

For the first month of the role to complete training, there is a requirement to be in the office three times per week. This will then drop to twice per week after completion of training.

The culture

At iwoca, the best idea wins. We model our culture on independent thinking, challenging untested logic, and evidence-based decisions. We prioritise learning and growth, and give people the autonomy to develop in the direction that makes them most effective.

We're a tech company and believe in the power of AI to help us work faster and better. We provide the infrastructure where every iwocan always has access to the best models and where those models have access to all of our data. We will help our people to learn how to use and grow with the new tools available to them.

The offices

We put a lot of effort into making iwoca a great place to work:

• Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks.

• Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions.

The benefits

• Flexible working hours.

• Medical insurance from Vitality, including discounted gym membership.

• A private GP service (separate from Vitality) for you, your partner, and your dependents.

• 25 days’ holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave.

• A one-month, fully paid sabbatical after four years.

• Instant access to external counselling and therapy sessions for team members that need emotional or mental health support.

• 3% Pension contributions on total earnings.

• An employee equity incentive scheme.

• Generous parental leave and a nursery tax benefit scheme to help you save money.

• Electric car scheme and cycle to work scheme.

• Two company retreats a year: we’ve been to France, Italy, Spain, and further afield.

And to make sure we all keep learning, we offer:

• A learning and development budget for everyone.

• Company-wide talks with internal and external speakers.

• Access to learning platforms like Treehouse.

Useful links:

• iwoca benefits & policies