Job Description

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function:

The Litigation Intake Specialist plays a crucial role in our legal team and is responsible for assisting with the initial intake of potential litigation cases. The Litigation Intake Specialist will also assist the Subpoena Department by helping to ensure subpoena responses are completed timely and accurately.

Principal Duties:

• Assist in file opening, which will include escalation review from other departments, service of process, general mail, etc. to determine whether our department will take over management of the litigation.
• Support the Subpoena team by gathering documents responsive to subpoena requests to ensure accuracy of content to produce the requested information.
• Maintain confidentiality and professionalism in handling sensitive client information and legal matters.
• Manage intake databases or software systems to track and manage case intake and status.
• Collaborate with other administrative staff to ensure seamless transition of cases from intake to legal representation.
• Performs related duties as assigned by management.

*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily.

Education and Experience:

Required education and experience.

• High school diploma or equivalent, required.
• Bachelor's degree in Paralegal Studies, Legal Studies, or a related field preferred.
• 2-4 years’ experience in a legal intake role or similar position within a law firm or legal department.

Knowledge, Skills, and Abilities:

Required knowledge, skills, and ability.

• Strong knowledge of legal terminology and procedures related to litigation.
• Excellent communication and interpersonal skills, with the ability to interact professionally with other departments and outside counsel.
• Exceptional organizational skills and attention to detail.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Experience in Consumer Finance and/or Mortgage Servicing and/or Litigation background with a working knowledge of how to interpret pleadings, etc.
• Proficiency in Microsoft Office Suite and legal case management software.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

• Adoption Assistance

• Tuition & Certification reimbursement

• Employee Mortgage Loan Program

• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)

• Matching Gifts Program - dollar-for-dollar up to $1,000

• Access to grants, nonprofit resources, and volunteer opportunities

• More than $6,000,000 donated since 2020

• 1 in 5 employees participates in at least one Employee Resource Group (ERG)
  

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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