Job Description

Reporting to the Wine Spirits Beer Operations Manager, the Store Manager will be responsible for the overall operation of their Co-op Wine Spirits Beer location to improve service, program execution and company profitability. This includes scheduling, appraisals, budgeting and attainment of financial results. Other responsibilities include the overall management of image and standards, implementation and adherence to company programs, policies and procedures as well as human resources related activities.

Responsibilities

• The ongoing overseeing of the daily store management ensuring operation and management in accordance with company policies, procedures and overall expectations.
• Provide ongoing written and verbal feedback to the Operations Manager regarding recommendations for continued improvement of store operations. Where necessary, develop and administer mini-action plans for desired results.
• Demonstrate and provide ongoing professional leadership that creates a positive/harmonious working environment within the centre.
• Provide direction and leadership to the store team toward building an ongoing positive, highly motivated, work force within the liquor store.
• Provide leadership and direction in the development and achievement of store budget objectives in the areas of sales, margins, expenses, profits, EHP and inventory turns.
• Schedule staff according to sales needs, ensuring that EHP is adhered to.
• Ensure the store’s merchandising standards are being managed and maintained in accordance to company expectations.
• Ensure company programs are being implemented and managed in accordance to company expectations.
• Ensure ongoing creative merchandising that creates a “WOW” image in the consumer’s mind.
• Ensure the store’s housekeeping, sanitation and maintenance schedules/standards are managed and being maintained in accordance to company expectations.
• Directly responsible to ensure the store adheres to Alberta Gaming and Liquor Commission operating guidelines.
• Ensure the store adheres to government regulations in the area of labeling, pricing, sanitation and food safety.
• Attend and actively participate in commodity, labour management and Occupational Health and Safety meetings.
• Provide information, assistance and courteous service to customers.
• Plan and schedule staff requirements according to sales.
• Order products and supplies according to needs using approved suppliers.
• Use proper storage and handling for all inventories.
• In conjunction with Category Management Team, keep pricing and costing files up-to-date.
• Take inventories and extend as per company schedules and policies.
• Maintain receiving records and approve all invoices in accordance to company policy and procedures.
• Make requests to the Operations Manager for any necessary equipment or changes to liquor department.
• Assume responsibility for maintenance of price lists as provided by Head Office.
• Ensure confidentiality regarding pricing, financial and marketing strategies and Human Resources related information.
• Directly responsible for employee relations, including hiring, training and development, performance management and expectations, discipline, recognition, policy and procedure development, administration and enforcement, terminations, security and union contract compliance.

Minimum Qualifications:

• Grade 12 education
• Two (2) years retail supervisory experience

Desirable Qualifications:

• Retail wine and spirits experience
• Business-related experience
• Two (2) years retail management experience
• WSET Level 2

Benefits & Perks:

Calgary Co-op has excellent opportunities for increasing levels of responsibility, personal growth, and challenge. We offer competitive wages, extended health benefits, paid vacations, pension plan, 5% employee discount (cashback) on all purchases, a recognition program, social committee events and employee & family assistance plan. As well as numerous training and development programs.

About Calgary Co-op

Calgary Co-op has been proudly serving the community since 1956, when it opened its first store with local farmers and ranchers to provide fresh, farm-to-table foods. Headquartered in Calgary and owned by over 456,000 members, it’s one of North America’s largest retail co-operatives, with 3,530 employees, $757 million in assets, and $1.3 billion in annual sales. We operate food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits and beer stores, and cannabis stores across Calgary, Airdrie, Cochrane, High River, Okotoks, and Strathmore. We also own Community Natural Foods, Willow Park Wines & Spirits and Beacon Pharmacy. Committed to sourcing locally whenever possible, from Calgary, Alberta, and Western Canada, the organization helps connect consumers with the producers behind their food. Calgary Co-op continues to expand its local offerings while focusing on quality and community support, earning recognition by the Canadian Grocer’s 2024 Impact Awards for our commitment to sustainability & supporting employees.

We thank all applicants for their interest; however only those applicants considered for an interview will be contacted.