Job Description

Posting number: CS-2026-57930-02510

Department: Liquor Control Board

Division: LC Str 2334

Job classification: Liquor Store General Manager 3A

Posting type: SCSC E&T Vacancy

Categories: Customer Service, Retail

Summary

We are seeking an experienced and results-driven Liquor Store General Manager 3A to lead the operations of our Fine Wine & Good Spirits store at Wilmington Pike in Glen Mills.

Why Join Us? At Fine Wine & Good Spirits, you will have the opportunity to manage a dynamic retail environment, gain invaluable experience in retail operations, and grow your career within a supportive, state-owned business. As a General Manager, you will play a pivotal role in driving the success of the store while leading and developing a dedicated team.

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Examples of duties

This position oversees the full operation of a retail liquor store and ensures that all activities support efficiency, safety, and customer satisfaction. As a Liquor Store General Manager 3A, you will perform the following duties:

• Store Operations: Monitor overall store readiness and enforce daily standards for cleanliness, stocking, and presentation
• Staff Leadership: Guide employees through training, feedback, mentoring, and performance evaluations
• Customer Support: Assist customers with locating products, addressing concerns, and ensuring a positive experience
• Scheduling Oversight: Plan weekly staffing needs based on events, seasons, and operational demands
• Merchandise Management: Coordinate inventory ordering, product rotation, and promotional displays to maintain appealing shelves
• Compliance Checks: Verify adherence to policies, procedures, and contracted service standards throughout the store

If you're ready to take your career to the next level and make a real impact, we encourage you to apply today!

Work Schedule and Additional Information:

• Full-time employment.
• Work hours will vary, totaling 75 hours biweekly.
• Free - Secure - Onsite Parking (If applicable)
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Liquor Store General Manager 2B; or
• Two years as a Liquor Store Assistant Manager 3 or a Liquor Store General Manager 2A; or
• Three years as a Liquor Store Assistant Manager 2 or a Liquor Store General Manager 1B; or
• Four years as a Liquor Store Assistant Manager 1 or a Liquor Store General Manager 1A; or
• Five years of supervisory retail sales work.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Supplemental information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.

You may only apply/test once for this posting.

Your results will be provided via email.