Job Description

This role is based in Thursday Island, QLD, offering a very strong remuneration package and accommodation.

We are seeking a dynamic Liquor Retail Manager to lead our bottleshop in the heart of Thursday Island, Queensland. If you’re excited to embrace a new challenge and experience tropical island life – this could be the perfect role for you.

About Us:

Situated on the picturesque Thursday Island, the Grand Hotel and Royal Hotel are iconic destinations where locals and travellers alike come to relax, dine, and immerse themselves in the rich cultural heritage of the Torres Strait. Known for our exceptional service and unforgettable experiences, we pride ourselves on a culture of passion, innovation, and teamwork.

The Role:

As the Liquor Retail Manager, you’ll be responsible for the day-to-day operations of our Drive Thru store. You’ll lead by example, ensuring exceptional customer service, managing inventory, and driving sales to achieve business goals.

What you will do:

• Lead and mentor a team of retail attendants, fostering a positive work environment.
• Manage daily operations, including inventory control, merchandising, and staff scheduling.
• Ensure compliance with all liquor licensing regulations.
• Drive sales and profitability through excellent customer service and strategic planning.
• Monitor and analyze sales performance, implementing improvements where needed.
• Handle customer inquiries and resolve any issues promptly and professionally.

What you'll bring to the role:

• Minimum of 2 years management experience in a retail or bottleshop environment.
• Proven experience in the liquor, FMCG or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and organisational abilities.
• Knowledge of liquor products and Responsible Service of Alcohol (RSA) certification.
• Ability to work flexible hours, including evenings and weekends.
• Strong problem-solving skills and a customer-first mindset.

Why You’ll Love Working with Us:

• Growth Opportunities: We believe in investing in our people. You’ll have ongoing training and development designed to help you grow into a top hospitality leader.
• Close-Knit Culture At the Grand Hotel, we’re more than just colleagues—we’re a family. We work hard, support each other, and take pride in our unique community.
• Beautiful Location: Enjoy the perks of living and working in Thursday Island, with its stunning waterfront views and access to outdoor adventures.
• Recognition and Rewards: We celebrate our team’s achievements with regular recognition, incentives, and opportunities for advancement.
• Onsite Accommodation: Take advantage of onsite accommodation, offering convenience and comfort right where you work.

Join Our Team:

If you’re looking to take the next step in your retail management career and thrive in a regional setting, we’d love to hear from you! Apply now!