Job Description

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Off-Site Linen Distribution Technician

Location: Gottlieb Memorial Hospital, Melrose Park, Illinois

Schedule: 1st Shift | 3:00 AM - 11:30 AM

Pay Rate: $18.54 per hour

Position Type: Full-Time

Position Summary

NOVO Health Services is seeking a dependable and customer-focused Off-Site Linen Distribution Technician to support linen operations at Gottlieb Memorial Hospital. This position is responsible for the distribution of clean linen and collection of soiled linen throughout the hospital while maintaining infection prevention standards and exceptional customer service.

The Linen Distribution Technician serves as the daily point of contact for hospital staff and plays a critical role in ensuring patient care areas have the linens and textiles needed to operate efficiently. Team members in this role help maintain accurate inventories, resolve service concerns, and support a safe, clean, and organized work environment.

Essential Duties and Responsibilities

• Deliver clean linen to designated hospital departments using covered carts.
• Collect and transport soiled linen from nursing units and other designated locations while following infection prevention protocols.
• Verify linen quantities and ensure stock levels meet departmental needs.
• Perform routine linen inventories and par-level replenishment.
• Maintain accurate records and inventory counts.
• Respond promptly and professionally to customer requests and concerns.
• Communicate linen shortages, quality concerns, and service issues to leadership.
• Build positive working relationships with hospital staff and customers.
• Maintain linen rooms, work areas, and storage locations in a clean and organized manner.
• Follow all facility policies, NOVO Health Services procedures, Joint Commission standards, and safety requirements.
• Operate carts, linen storage systems, and other department equipment safely and effectively.
• Assist with data entry, reports, and other general administrative tasks as needed.
• Participate in ongoing training and continuous improvement initiatives.
• Perform additional duties as assigned.

Qualifications

• High School Diploma or GED preferred.
• Previous experience in healthcare, hospitality, environmental services, manufacturing, warehouse, distribution, or customer service environments preferred.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Ability to multitask and prioritize work in a fast-paced environment.
• Professional demeanor and positive attitude.
• Basic computer skills and willingness to learn new technology applications.
• Comfortable receiving coaching, feedback, and direction.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Frequent bending, stooping, reaching, twisting, pushing, and pulling.
• Ability to lift up to 35 pounds regularly.
• Ability to push or pull loaded linen carts weighing up to 250 pounds.
• Ability to work in hospital and healthcare environments.
• Ability to operate linen carts, storage systems, and related equipment safely.

Why Join NOVO Health Services?

• Competitive starting pay of $18.54 per hour
• Full-time, stable employment
• Benefits eligibility in accordance with company plans
• Opportunities for advancement and career growth
• Meaningful work supporting healthcare professionals and patient care

NOVO Health Services is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all team members.

What we can offer you as a full-time associate:

Competitive pay

Paid Holidays

Paid Time Off Program (PTO)

401(k) w/Employer Match

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Medical, Dental, and Vision Programs

Basic Life/AD&D Insurance

Long-Term Disability (LTD)

Why work for Novo Health Services?

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.

Complete an on-line application at www.novohealthservices.com!

All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.