Job Description

Who We Are:

Acme Hospitality is a growing hospitality group in Santa Barbara's arts and entertainment district, that owns and operates several highly acclaimed and award winning concepts and boutique hotels in Nevada County and Palm Springs CA.

Mission & Core Values:

Above all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Our Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for success.

RESPONSIBILITIES

• Prepare and cook food items according to standardized recipes and menu specifications.
• Ensure that all ingredients are properly measured, weighed, and prepared before cooking.
• Follow proper food handling, storage, and sanitation procedures to maintain hygiene and safety standards.
• Assist with food inventory management, including receiving, inspecting, and storing ingredients.
• Coordinate with other kitchen staff to ensure smooth and efficient food preparation and service.
• Set up and stock workstations with necessary ingredients and equipment before each shift.
• Operate and maintain kitchen equipment, such as grills, ovens, fryers, and slicers, in a safe and efficient manner.
• Ability to prep and execute service on at least two stations without management supervision.
• Monitor cooking times and temperatures to ensure that food is cooked and presented correctly.
• Plate and garnish dishes according to established presentation and flavor guidelines.
• Maintain knowledge of menu items, including ingredients, preparation methods, and portion sizes.
• Assist in washing all silver, plate wares, pots and pans and cooking utensils for the restaurant.
• Clean and sanitize work areas, equipment, and utensils to maintain a clean and organized kitchen.
• Adhere to all food safety and sanitation regulations.
• Assist in the training and mentoring of junior kitchen staff, as needed.
• Collaborate with the culinary team to ensure efficient workflow and timely service.
• Delegate station needs to the junior kitchen team.
• Complete nightly inventory of station(s) and closing checklist.

Requirements

REQUIREMENTS

• 2 to 3 years experience as a Line Cook in a professional kitchen.
• Elevated knowledge of cooking techniques, food preparation methods, and culinary terminology.
• Comfortability with kitchen equipment and utensils.
• Ability to follow recipes and instructions accurately.
• Strong knowledge of food safety and sanitation practices.
• Excellent organizational and multitasking skills.
• Ability to work in a fast-paced, high-pressure environment.
• Physical stamina and dexterity to stand for extended periods, lift heavy pots and pans, and maneuver in a crowded kitchen.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
• Culinary degree or relevant certification (optional but preferred).
• Current State Food Handler Card.

Job Status:

Non-Exempt

Important Notice:

This job description is not an exclusive or exhaustive list of all job functions that an Acme Hospitality Team Member in this position may be asked to perform from time to time. Based on business needs or Guest service objectives, you may also be asked to perform other duties or tasks in addition to those listed above and will be required to have completed required training associated with the other duties or tasks.

Physical Requirements:

Standing - Constant

Walking - Constant

Sitting - Frequent

Climbing - OCCASIONAL

Crawling - N/A

Kneeling - FREQUENT OCCASIONAL

Bending - OCCASIONAL FREQUENT

Reaching above Shoulder - Constant FREQUENT

Lifting:

10 lbs. - Constant

11 - 20 lbs. - Constant

21 - 50 lbs. - FREQUENT

50 - 100 lbs. - OCCASIONAL

Carrying:

10 lbs. - Constant

11 - 20 lbs. - Constant FREQUENT

21 - 50 lbs. - OCCASIONAL FREQUENT

51 - 100 lbs. - OCCASIONAL

Pushing - Constant

Pulling - Constant

Manual Dexterity - Constant

Bi-Manual Dexterity - Constant

Fine Motor Skills - Constant

Gross Motor - Constant

Eye/Hand Coordination - Constant

Near Vision - Constant

Far Vision - Constant

Color Recognition - Constant

Hearing - Constant

Other -

ENVIRONMENTAL FACTORS

Working Outside YES

Working Inside YES

Working alone YES

Working closely with others YES

Excessive cold/heat YES

Excessive humidity/dampness YES

Noise/Vibrations YES

Working above ground YES

Working below ground NO

Working with chemicals/solvents/detergents/cleaners YES

Working on uneven surfaces NO

Operating moving equipment or vehicles NO

Working around machinery or moving equipment YES

Climbing on scaffolds or ladders YES

Working under hazardous conditions NO

ALL POSITIONS

GREET ALL YOU MEET

• Say hello to everyone you see and make eye contact (SMILE).
• Remember the guest or team member’s names and use them often.

SELL THE PROPERTY

• Sell the services and facilities of the property first.
• Help the company obtain new customers and retain current customers.
• Memorize basic property information; be able to give accurate directions.
• Thank our guests for their business AND invite them to return.

TAKE PERSONAL RESPONSIBILITY FOR GUEST SATISFACTION

• Listen and respond with empathy to guest or team member inquiries and stay with the individual until he/she is satisfied.
• If a guest or team member asks for directions, DO NOT POINT – escort the guest or team member to the destination.
• Never say, “NO”, ask for assistance.

PROMOTE SAFETY AND SECURITY

• Never mention a guest’s name and room number in the same conversation.
• Never give out a room number. Maintain guest privacy and confidentiality.
• Always knock and announce your department before entering a guest room.
• Know your property’s emergency procedures.
• Protect the company’s property against damage or loss.
• Report any unsafe working condition.

PRACTICE CONTINUOUS IMPROVEMENT

• First, master the basics! DO IT RIGHT THE FIRST TIME!
• Look for ways to do your work better, faster and smarter. Share those ideas.
• Be part of the solution; always accompany criticisms with suggestions for improvement.
• Keep an open mind; be “flexible” to do new things and old things in new ways.

PROJECT A POSITIVE, PROFESSIONAL IMAGE

• Follow the company appearance standards at all times.
• Always wear your name badge and gaming badge (if needed).
• Keep your work area clean and professional.
• Never discuss internal business in front of guests.

TAKE PRIDE IN ACME HOSPITALITY

• If you see something on the floor, pick it up.
• Show proper care for tools, equipment and facilities.
• Speak positively about the company and your co-workers.

PRACTICE TEAMWORK

• Pitch in and help – Don’t wait to be asked.
• It is okay to ask for help.

RESPOND WITH A SENSE OF URGENCY

• Do not let obstacles become your excuse.
• Be flexible – accomplish the task and follow-up.

HAVE FUN

• Have fun and carry a great positive attitude. Being “positive” and “upbeat” does wonders for you and those around you.

GUEST SERVICE STANDARDS

Always remember to practice the Guest Service Standards for both internal and external guests.

• Smile
• Greet
• Respond
• Resolve
• Thank and Invite Back

Systems you need to know:

Ctuit, Focus POS, Microsoft Office, Google

The company reserves the right to revise and change job duties as the need arises. I have read and understand the requirements of this position and agree to this position and agree that I am able meet these duties and responsibilities. This job description does not constitute a written or implied contract of employment.