Job Description

Job Location Centennial High School - Portland, OR 97236 Position Type Full Time Education Level High School Salary Range $20.00 - $20.60 Hourly

Travel Percentage Negligible Job Shift Day Job Category Nonprofit - Social Services

Metropolitan Family Service

Position Title: Program Assistant

Location: Centennial High School

Reports To: SUN Site Manager

Dept/Program: Community Schools FTE: 1.0 FTE (40 hr/wk)

Limited Duration: January 2026 to June 30, 2026

Status: Non-Exempt

Created: January 2026 Job Number: PCCHS0105

General Description:

Metropolitan Family Service position descriptions are guidelines. They are not intended to identify every task that an employee will be asked to complete. They are intended as a general outline of the essential work responsibilities and qualifications of the position.

This position is a limited duration position and will end on or before June 30, 2026. This position will offer benefits including (medical/dental) and PTO (paid time off).

Values:

• We use creative and proactive problem solving to build and sustain dynamic community-based programs and quality services.
• We believe in the potential of families and individuals at all life stages and focus on prevention, wellness, and independence.
• We build strong relationships by collaborating with our funders, partners, and highly trained volunteers, always striving for an extensive commitment to diversity.

General Function:

Under the general supervision of the SUN Site Manager, the Program Assistant provides direct program administrative support to the Community Schools program at Centennial High School.

Essential Duties and Responsibilities:

Diversity

• Values working in a multi-cultural, diverse environment
• Values and supports inclusion and program access for clients
• Supports agency goals for enhancing diversity within department areas

Collaboration

• Ability to work effectively in collaboration within all departments of MFS as well as other agencies, and within MFS program areas
• Ability and commitment to work effectively within a team-dependent environment
• Ability to work and communicate effectively with a broad range of individuals and groups

Teamwork

• Ability to work independently and to collaborate with other MFS staff and volunteers to model effective teamwork skills

Administrative Responsibilities

• Provide support for activity leader staff, including student workers, volunteers, and students participating in the SUN after school program
• Facilitate outreach and recruitment of students, parents, and community members to increase participation, volunteerism, and involvement in SUN activities
• Provide translation and language support or determine how to address translation and language support for non-English speaking families/students
• Assist with the outreach and recruitment of community organizations and resources to support family health and social service needs
• Assist in the planning and coordination of family and community events
• Support evening classes for parents
• Support before school classes for students
• Coordinate participant registration, data collection, documentation, filing and database maintenance in accordance with the program’s needs
• Provide data and written reports as required
• Comply with Centennial School District policies and procedures
• Attend supervision meetings with the SUN Site Manager
• Comply with Metropolitan Family Service policies and procedures as outlined in the Employee Handbook
• Effectively and consistently market the organization, communicating about MFS and its programs in a way that is both compelling and on message. Follow marketing guidelines in place when communicating with staff, volunteers, clients, partners, and potential supporters
• Other duties as assigned by SUN Site Manager

Qualifications

Knowledge, Skills and Abilities Required:

• Demonstrated competency in using Word, Excel and various database programs
• Ability to work independently with minimal supervision
• Ability to establish and maintain positive relationships with staff, youth, parents, and community members
• Possess strong verbal and written communication skills
• Ability to proactively problem-solve and resolve conflict
• Ability to maintain professional boundaries and confidentiality
• Ability to manage multiple projects simultaneously
• Possesses excellent time management and strong administrative and organizational skills
• Ability to effectively manage and maintain confidential and sensitive information
• Ability to recognize and manage critical incidents within programs and mandatory reporting regulations and responsibilities
• Ability and commitment to continuous quality improvements and innovation of program

Education and Experience Requirements:

• Minimum of a high school diploma or GED, BA or BS preferred or equivalent related experience
• Fluency in Spanish (read, write and speak) is preferred, but not required
• Demonstrated experience in an administrative capacity
• Demonstrated strong organizational skills and ability to communicate effectively with diverse populations

Other Requirements:

Personal transportation allows for travel within the Portland Metropolitan area in a timely manner. If driving a personal vehicle must maintain a valid driver license for the state of residency, personal auto liability insurance coverage and a driving record permitting coverage under the agency auto liability policy.

MFS requires all employees and volunteers to complete a criminal background check. We review the results of all background checks individually and consider all of the circumstances of any issues that arise in a background check during the hiring process.

Work Environment:

Work is normally performed in an office environment and/or at other locations as deemed necessary. May require occasional early morning, weekend or evening work. Position requires ability to sit for extended periods as well as stand occasionally. Position requires use of computer, telephone, fax machine, copier and may require accessing locations by use of stairs.

Metropolitan Family Service is committed to building a diverse workforce to broaden and deepen our work in the communities we serve. We strongly urge candidates from communities of color, disability, LGBTQIA2S+, linguistically diverse populations, older adults and military veterans to consider application to our positions. MFS is an Equal Opportunity Employer.