Job Description

We are a global video and lighting service provider with multiple locations across the UK and the US. We bring an unrivalled service and technical know-how to every project we deliver, supporting exhibitions, concerts, touring, conferences, theatre, TV, film and retail.

We are seeking a Lighting Control Prep Technician to join our UK warehouse team and play an important role in the preparation, testing and maintenance of our lighting control equipment.

This is a hands on technical role, with a particular focus on preparing and testing lighting consoles, control desks, networking equipment and associated systems for touring productions, festivals, concerts and other live events. Working closely with the Lighting and Warehouse teams, you will ensure equipment is correctly configured, tested and ready for dispatch, while supporting the smooth running of a busy warehouse operation.

Key Responsibilities

• Prepare, configure and test lighting consoles, control desks, playback systems, networking equipment and associated accessories in accordance with job requirements.
• Build and test lighting control systems and signal paths, including DMX, Art-Net and sACN protocols.
• Configure and test network switches, nodes, gateways and other lighting control infrastructure.
• Carry out pre-hire testing, basic fault-finding and troubleshooting, identifying and reporting damaged or faulty equipment.
• Check console functionality, software and firmware versions, show files and equipment compatibility where required.
• Check, scan and prepare equipment for jobs using the Company booking system, ensuring packages are complete, correctly labelled and ready for dispatch.
• Check returned equipment for condition, functionality and completeness, ensuring faults or missing items are reported.
• Undertake general cleaning, maintenance and basic repairs to ensure equipment is maintained to 4Wall quality and safety standards.
• Provide technical support to clients where required, escalating more complex queries as appropriate.
• Work closely with the Lighting and Warehouse teams to coordinate priorities and ensure jobs are prepared efficiently.
• Assist with general warehouse duties, stock takes and loading/unloading vehicles as required.

About you

We are looking for a technically minded individual with a genuine interest in lighting control systems and the live events industry.

You will have:

• Previous experience working with lighting control equipment, consoles and associated systems.
• A good understanding of lighting control protocols such as DMX, Art-Net and sACN.
• Experience with lighting networks, switches, nodes and associated infrastructure.
• Good technical troubleshooting and fault-finding skills.
• An understanding of lighting console software, configuration and show files.
• Good computer skills and the ability to learn and use equipment management systems.
• Excellent attention to detail and an organised approach to preparing and checking equipment.
• The ability to work independently, manage competing priorities and meet deadlines in a busy environment.
• Good communication skills and the ability to work collaboratively with colleagues and clients.
• A positive, flexible and proactive attitude, with a willingness to support the wider warehouse team.
• The ability to undertake manual handling duties, including lifting up to 25kg, and to stand for extended periods.

Experience within the live events, touring or entertainment lighting industry would be advantageous.

This is an excellent opportunity for a technically minded professional to develop their expertise in lighting control technology and play a key role in ensuring our equipment is prepared and maintained to the highest standards.

If you have the technical knowledge, attention to detail and enthusiasm we're looking for, we'd love to hear from you.