Job Description

Job Location: Anakeesta - Gatlinburg, TN 37738
Salary Range: $25.77 Hourly

Lift Maintenance Supervisor
Job

Summary
Anakeesta is an award-winning mountaintop adventure park dedicated to delivering safe, memorable outdoor experiences in the Great Smoky Mountains. The Lift Maintenance Supervisor plays a vital role in ensuring the safe, reliable, and efficient operation of all lift systems across the park.
This hands-on leadership position oversees daily lift maintenance activities, supports a team of skilled technicians, and ensures compliance with all safety regulations, manufacturer standards, and internal maintenance protocols.
Your Responsibilities
- Supervise daily operations of the Lift Maintenance team, including scheduling, task assignments, and workflow prioritization.
- Ensure all lift systems are inspected, maintained, and repaired in accordance with manufacturer guidelines, regulatory requirements, and Anakeesta safety standards.
- Lead and participate in preventive maintenance programs, troubleshooting, and emergency repairs.
- Monitor lift performance and respond quickly to operational issues to minimize downtime and ensure guest safety.
- Train, coach, and mentor lift maintenance technicians, promoting skill development and safety awareness.
- Enforce all safety procedures, lockout/tagout protocols, and risk mitigation practices.
- Maintain accurate maintenance logs, inspection reports, and compliance documentation.
- Coordinate with Operations, Safety, and Engineering teams to support park opening, peak operations, and special events.
- Assist with inspections by regulatory agencies, third-party inspectors, and manufacturers.
- Support seasonal startup, shutdown, and major maintenance projects.
- Participate in on-call or emergency response rotations as required.
- Assist with parts inventory management and maintenance planning.
- Perform other duties as assigned to support park operations.

QualificationsWhat You Need
- Strong mechanical aptitude with experience maintaining lift systems, ropeways, or similar conveyance equipment.
- Demonstrated leadership or supervisory experience in maintenance or technical operations.
- Thorough understanding of safety regulations, inspection requirements, and preventive maintenance practices.
- Ability to troubleshoot mechanical, electrical, and hydraulic systems.
- Excellent communication and team leadership skills.
- Strong organizational skills and attention to detail.
- Ability to work in all weather conditions, at heights, and in a physically demanding environment.
- Willingness to work weekends, holidays, evenings, and on-call shifts as needed.
Preferred Experience
- 3–5 years of lift maintenance, ski lift, aerial tram, or ropeway maintenance experience.
- Previous supervisory experience preferred.
- Familiarity with ANSI, ASTM, or state/federal lift safety standards.
- Technical certifications or manufacturer training related to lift systems a plus.
Perks of Working With Us
- Competitive pay
- Paid time off
- Medical, dental, and vision insurance
- Life insurance
- 401(k) retirement plan
- Free admission for employees and immediate family
- Employee discounts on food and merchandise
- Generous pass exchange program with area attractions
About Us
At Anakeesta, safety is at the core of every experience we create. Our maintenance teams are trusted leaders who keep the mountain moving—ensuring guests and team members enjoy a safe, seamless adventure every day.
Be a Breath of Fresh Air.