Job Description

Responsible for the safety of Guests in water up to four (4) feet of water at Universal Kids Resort’s onsite hotel pool. Patrons' surveillance to ensure Guest safety and delivers exemplary guest service to ensure a safe, welcoming, and playful environment for families and children. Partners with Front Office Operations and Housekeeping teams to ensure a seamless hotel pool experience.

JOB RESPONSIBILITIES:

• Ensures the proper use of safety practices and procedures for Guests within the onsite hotel pool and pool areas. Patrons' surveillance of Guests following the Lifeguard Certification Program standards. Demonstrates professional and consistent adherence to all pool and Universal safety standards.
• Manages the opening and closing procedures of the pool operations and sharing safety instructions as needed. Assists Guests with special loading access into pool in water depths up to four (4) feet. Maintains ability to recognize, respond to and extract and individual in distress as necessary.
• Maintains a clean and safe work environment by constantly monitoring the immediate area and/or surroundings. Responsible for ensuring a neat and organized work area, trash removal and keeping the area free of debris. Ensures the proper maintenance of equipment and pool area.
• Performs daily safety checks of pool area for potential hazards. Adheres to all safety procedures, including adverse weather conditions.
• Maintains all certifications and training required to comply with the American Red Cross certification program.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY:

• Individual Contributor.

ADDITIONAL INFORMATION:

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

• Must be comfortable in and around water for entire shift.
• Ability to make quick decisions, recognize, respond to, and extract an individual in distress.
• Must be able to complete required swim test and maintain American Red Cross Lifeguard certification.
• Must be able to distinguish hand signals at a distance of up to 50 feet.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• American Red Cross Lifeguard Certification, CPR, First Aid and AED certifications and pass a written and practical American Red Cross certification and general operating procedures assessment are required.

EDUCATION:

• High School Diploma or GED is preferred.

EXPERIENCE:

• 3+ months of lifeguard experience is preferred, the ability to swim is required; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Kids Resort via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Kids Resort HR/Recruitment will be deemed the sole property of Universal Kids Resort. No fee will be paid in the event the candidate is hired by Universal Kids Resort as a result of the referral or through other means.

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Universal Kids Resort is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE.