Job Description

The primary role of the Lifeguard is to ensure the safety of visitors in and around designated aquatic areas at Half Moon Cay. The Lifeguard is responsible for explaining and enforcing safety rules, monitoring patrons for unsafe situations, and responding swiftly to emergencies. This includes assessing potential risks, making quick decisions to safeguard swimmers, and performing rescue and first aid procedures as needed. The position works as part of a team of lifeguards and reports to a designated supervisor.

ESSENTIAL FUNCTIONS:

Safety Monitoring & Enforcement

• Maintain constant surveillance of patrons in swim areas.
• Enforce all safety procedures, guidelines, and policies.
• Warn patrons of unsafe activities and ensure compliance with water safety regulations.
• Act professionally at all times to promote a safe environment.

Emergency Response & First Aid

• Perform rescues for swimmers in danger or distress
• Administer First Aid, CPR, artificial respiration, and emergency care when required.
• Participate in required skills training (CPR, First Aid Rescue, EMS) and maintain certifications.
• Report all incidents, injuries, hazards, and unsafe behaviors to the Lifeguard Supervisor.

Equipment & Facility Maintenance:

• Inspect all beach/pool equipment, facilities, and water to ensure safety and usability.
• Support cleaning and maintenance of facilities, equipment, and work areas
• Set up and return lifeguarding equipment daily.
• Uphold environmental policies and maintain housekeeping standards.

Training, Meetings & Additional Duties

• Attend required meetings and ongoing training sessions.
• Participate in in-house service training to maintain rescue skills.
• Assist with opening and closing swim areas daily as scheduled.
• Perform other duties as assigned by management.

KNOWLEDGE, SKILLS, & ABILITIES:

• Ability to adhere to the company’s standards regarding dress and appearance.
• Ability to maintain confidentiality and data protection standards when handling vendor financial or business documents
• Ability to work collaboratively in a team-oriented environment as necessary.
• Strong organizational and time-management skills, with the ability to multitask effectively.
• Excellent written and verbal communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and familiarity with data entry and reporting tools.
• Detail orientated with a proactive approach to problem solving.
• Ability to multi-task and think critically.
• Problem-solving and decision-making abilities.
• Strong planning and coordination skills, especially in handling multiple priorities under tight deadlines.
• Must be physically fit.
• Ability to work in an outdoor environment as needed.
• May need to stand for long periods of time.
• May be requested to work a shift schedule while at any of the destinations.
• Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques.
• Strong time management and organizational skills
• Ability to maintain reliable and consistent attendance
• Capacity to be punctual and meet deadlines
• Ability to collaborate effectively with colleagues and work as part of a team
• Demonstrated professionalism in all interactions and tasks.

HESS Responsibilities:

• Adhere to all company policies, procedures, and guidelines related to health, safety, environmental protection, and security.
• Take all necessary precautions, use personal protective equipment (PPE), safety devices, and tools correctly and consistently, as required by the nature of the work
• Promptly report any unsafe conditions, incidents, or environmental concerns to the appropriate supervisor or HESS representative.
• Take reasonable care for your own health and safety, as well as that of colleagues and others who may be affected by your actions.
• Actively participate in HESS trainings and initiatives that promote a safe, secure, and environmentally sustainable workplace.
• Cooperate fully with company efforts to maintain compliance with legal and regulatory requirements
• Seek opportunities to improve safety and environmental performance in daily tasks.

QUALIFICATIONS:

• High school diploma or GED and Guest facing customer service experience
• Ability to pass a pre-employment practical water skills test.
• Comfortable and proficient in swimming in all water conditions.
• Ability to evaluate and assess the dynamics of participants in aquatic activities to identify strengths, weaknesses, and potential safety risks.
• In-depth knowledge of safety policies, on-site protocols, and operational procedures.
• Knowledge of techniques and methods for providing medical services in emergencies.
• Flexibility to work weekends, evenings, and varying shifts as required.
• Ability to stand and work outdoors for prolonged periods.
• Capable of lifting objects weighing up to 50 pounds
• Physically able to participate in emergency lifesaving procedures and drills, with full range of motion in arms and legs, and full visual, verbal, and hearing abilities to give and receive instructions.