Job Description

Basic Job Function

Carefully monitor all pools and beach areas to ensure the safety of the guests and members by responding to emergencies. Provide personal service such as erecting umbrellas and chaise lounges, regular cleanup of towels and debris. Uphold and ensure compliance with all company and departmental policies and procedures.

Minimum Requirements:

• Must possess valid Lifeguard certification at time of hire as a condition of employment
• Must possess valid First Aid certification at time of hire as a condition of employment
• Must possess valid CPR/AED for the Professional Rescuer (CPRO) certification at time of hire as a condition of employment
• Water Safety Instructor (WSI) certification preferred
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
• Ability to easily adapt to organizational and environmental changes
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Tasks/Responsibilities:

• Understand and enforce all beach club policies, rules, and regulations
• Assist in opening and closing procedures
• Understand the lifeguard rotation at assigned area and responsibilities of each lifeguard station
• Ensuring safety and prevent injuries by supervising area at regular intervals, reacting immediately to any emergency, making sure nothing prevents lifeguards from identifying possible signs of distress
• Be familiar with the location of all emergency equipment and first-aid supplies
• Understand the emergency procedure to be followed in case of an accident
• Provide immediate care by administering first aid and CPR when needed while waiting for emergency teams
• Provide services such as erecting umbrellas, serving towels, and moving chaise lounges for guests and members
• Monitor and clean the pool deck area and lounging area for debris, towels, glasses, and other safety hazards
• Monitor and maintain pools
• Cleaning towel room, beach, foot showers and perform other cleaning and maintenance duties on the pool as directed by your supervisor
• Work cross-departmentally with others to ensure events get set up and run properly
• Learn the names and personally recognize our regular Guests and Members
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
• Maintains cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attends all scheduled employee meetings and brings suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership

Physical Requirements:

• Ability to swim, kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
• Must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
• Ability to perform repetitive tasks with accuracy
• Hearing and Vision ability required : close vision, distance vision, and the ability to adjust focus
• Physically able to perform all rescue skills, including backboard rescue
• Ability to lift and move children and adults in emergency situations, and to backboard suspected spinal injured victim if necessary
• Ability to lift, carry, pull and push up to 75 lbs intermittently throughout a shift
• Ability to read, write and communicate effectively in English, both written and verbal
• May be exposed to mechanical, electrical, chemical and fume hazards
• Ability to maintain compliance with Sea Island’s Company Resort Professional Image Policy
• No jewelry to be worn while on duty