Job Description

In the role of Pool Attendant at Grand Hotel Timeo, you will be the guardian of our guests' relaxation and enjoyment around the pool area. You will be an essential part of our leisure team, ensuring a safe, clean, and inviting environment while providing attentive service. If you are vigilant, proactive, and dedicated to creating a serene and enjoyable experience for our guests, this is your moment.

Primary Responsibilities Include:

• Supervising the pool area to ensure the safety of all swimmers and guests, actively monitoring for potential hazards and enforcing pool rules.
• Warmly greeting guests and assisting them with seating and general inquiries.
• Distributing and collecting amenities such as towels, sunscreen, and other special touches to guests.
• Ensuring the cleanliness and tidiness of the pool deck, lounge chairs, and surrounding areas.
• Setting up and tidying lounge chairs, umbrellas, and cabanas daily.
• Reporting any maintenance issues, safety hazards, or guest concerns to the appropriate department.
• Providing information about pool facilities, hotel services, and local attractions.
• Collaborating with other hotel departments to ensure guest needs are met seamlessly and promptly.
• Anticipating guest needs to proactively enhance their pool experience.

Requirements

What You Bring:

• Previous experience in a customer service role, preferably within a luxury hotel or resort environment.
• A strong understanding of pool safety regulations and procedures.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Ability to work independently and as part of a team in a dynamic outdoor environment.
• Physical stamina to perform duties such as lifting and moving pool furniture.
• Fluent in Italian and English (both written and spoken).
• Impeccable personal presentation and a positive, helpful attitude.
• Current CPR and First Aid certification is a significant advantage.

Benefits

What We Offer:

At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• seasonal contract according with "C.C.N.L. Settore Turismo - Federalberghi."
• Corporate Welfare provided.

• Team social events.

• Meals provided at our staff canteen during working hours.

• A unique opportunity to gain experience in a world-class luxury environment.

• Participation in the hotel's training and development programs.

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

About Us:

Grand Hotel Timeo, a Belmond Hotel, is a storied Sicilian hideaway in the heart of Taormina. Adjacent to the ancient Greek Theatre, its views span majestic Mount Etna and Naxos Bay. Since the mid-1800s, this exclusive enclave away from the crowds has proved irresistible to discerning visitors, from celebrated writers such as DH Lawrence to Hollywood icons. Today, it is the perfect setting for memorable stays, enhanced by a wide array of experiences including Michelin-starred dining and exclusive concierge bookings.

The Belmond & LVMH Family

Belmond is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.