Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will actively monitor the pool area to prevent accidents, provide emergency assistance when needed, and enforce pool safety rules. You will also assist in maintaining the cleanliness and orderliness of the pool and deck areas, including handling pool equipment and ensuring water quality standards are met. As a Life Guard, you’re not just ensuring the safety and well-being of guests using the pool and surrounding areas – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Guest Safety & Emergency Response: Monitor pool areas, enforce safety rules, and respond swiftly to emergencies with first aid or CPR as needed.
• Vigilance & Facility Checks: Maintain constant awareness of guest activity and conduct routine inspections of pool equipment and water quality.
• Customer Service: Provide friendly assistance to guests, answer questions, and ensure a positive poolside experience.
• Health & Safety Compliance: Ensure adherence to hotel and legal safety standards; report hazards and maintain hygiene protocols.
• Team Collaboration: Communicate effectively with colleagues and assist other departments to support overall guest safety.
• Facility Maintenance: Keep pool areas clean, organized, and stocked with towels and amenities.
• Physical Readiness: Maintain strong swimming skills and physical fitness to respond effectively in emergencies.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality Acting with Integrity and always doing the right thing. Inspiring others through Leadership A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Valid Lifeguard certification (e.g., Red Cross, YMCA, or equivalent)
• CPR and First Aid certification required
• Strong swimming ability and physical fitness
• Previous lifeguard or pool safety experience preferred
• Excellent communication and guest service skills
• Proficiency in English; additional languages are a plus
• Flexibility to work weekends, holidays, and varied shifts