Job Description

Job Location: Lake Junaluska Assembly Inc - Lake Junaluska, NC 28745
Position Type: Seasonal
Travel Percentage: None
Job Shift: Variable
Job Category: Hospitality - HotelLJA Mission Statement:
The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.
Essential Functions
- Must possess excellent hospitality skills and a strong desire to foster an attitude of Christian hospitality to “exceed guest expectations”.
- Supervises swimming activities at the aquatics facility and ensures that policies, guidelines, and safety procedures are followed.
- Warns swimmers of improper activities or danger and enforces pool regulations and water safety policies.
- Administers first aid in the event of injury, rescues swimmers in distress or danger of drowning, and administers CPR and/or artificial respiration, if necessary.
- Evaluates conditions for safety and initiates aquatics emergency action plan as required.
- Inspects pool facilities, equipment, and water to ensure that they are safe and usable.
- Supervises and assists in cleaning the pool,  related facilities and equipment; including restrooms, pool deck and loungers.
- assists with chlorine residual water tests and with records and charts of water tests and records of accidents, and adds chemicals to pool water as directed.
- Instructs or assists classes in fundamentals of swimming as needed.
- Resolves scheduling conflicts to ensure a safe pool environment when competing programs/priorities require use of aquatic facilities.
- As necessary, assist and support the recreation concessions stand operations.
- Comply with all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor or the Human Resources department
- Perform other duties and responsibilities as assigned and required to assure the success of Lake Junaluska mission.
- Comply with all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor or the Human Resources department.

QualificationsKnowledge, Skills and Abilities
- Experience in lifeguarding strongly preferred.
- Hospitality experience strongly preferred.
- CPR/First Aid required. Reimbursement or on-the-job certification is offered.
- Must have valid Lifeguard Certification. Reimbursement or on-the-job certification is offered.
- Valid Driver’s License preferred.
- Must be able to communicate with Recreation Supervisor through a variety of communication methods, i.e. Email, text or phone
- Must maintain a positive attitude and put the Guests needs as a top priority
- Must have demonstrated good communication skills, client relation skills, and a commitment to providing responsive and conscientious customer service
- Must be flexible and able to adapt to changing needs, multiple task demands, and work structures
- Ability to read and comprehend instructions, short correspondence, emails, and memos.
- Ability to effectively present job related information upon request to customers, clients, and employees of the organization
- Proven computer skills, organizational skills, and interpersonal skills is required
- Ability to solve practical problems and handle a variety of customer, clients and employee questions
- Must be willing to work a flexible schedule.
Working Conditions
- Moderate to heavy physical activity performing strenuous and non strenuous activities with moderate to loud noise
- Primarily working outdoors exposed to elements such as; heat, sun, cold, snow, rain and wind
- Ability to coordinate work, continuously move about, able to stand for prolonged periods of time, walk, sit,  manual dexterity to handle or feel, reach with hands and arms.
- Climb or balance, stoop, kneel, talk to and hear staff and customer requests, and also lifts or otherwise move objects weighing up to 75  pounds
- Must have adequate vision to carry out daily activities. Good peripheral vision is necessary.
- Work schedule; Recreation area is open Monday – Sunday, with nights, weekends, and holidays as required.
Lake Junaluska is an Equal Opportunity Employer