Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

27.00 per hour

Job Summary

Interested in a career in the Biotech/Pharma/Life Sciences Industry?

We're looking for someone with a great customer service mindset, excellent organizational skills, attention to detail, and who comes to work with a positive attitude ready to take on the day. An ideal candidate will have prior lab and customer service experience. Training will be provided for all new hires.

Job Description

Essential Functions

• Ensuring relevant labware, consumables, supplies, and areas are properly stocked, cleaned, sterilized and/or maintained through use of appropriate equipment and processes
• Performing hazardous waste consolidation routines via specified processes as needed
• Supporting lab equipment maintenance routines as directed
• Assisting with the ordering and stock integrity of lab supplies through inventory management, procurement, and receiving processes and systems
• Interacting with research staff and supporting in-scope service requests as directed
• Understanding operational laboratory workflows and successfully balancing routines tasks and ad-hoc work
• Performing work process documentation, metrics tracking, and communication routines
• Additional support-level tasks as necessary
• Adherence to company and customer COVID-19 safety guidelines
• This position has no direct reports

REQUIRED (Must-Haves):

• Prior service industry or lab experience a plus but not required
• Ability to lift up to 50lbs and continuously bend, reach and twist
• Ability to stand/walk during entire length of shift
• Proficiency with the Microsoft ecosystem (i.e. Windows, Office365, etc.); comfortable using technology
• Must pass a pre-employment background check and drug screening
• Personal transportation required as work may involve transit between multiple work sites.
• Available to work within the core business hours of 7AM to 6PM, and availability for evenings/weekends as dictated by ad-hoc lab needs. Service hours are generally 8 AM to 5 PM Monday through Friday

YOU:

• Work efficiently, effectively, and collaboratively in team environments
• Extraordinary professionalism and customer service
• Positive attitude approaching any task no matter how big/small
• Flexibility--a dynamic environment makes you feel energized, not stressed out
• Be comfortable working within a team, but can also self-manage if needed to work independently
• Great communicator – you’re known for clear messaging in company and customer emails and know how to proofread

Benefits & Perks

• Medical coverage, and options for Dental, Vision, and Life Insurance coverage
• Vacation, Sick, and Holiday leave
• 401(k) with company match
• Consistent work hours, with options for overtime

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Authorization

Authorized to work in the U.S.

Equal Employment Opportunity Employer

Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Americans with Disabilities Act

Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!