Job Description

The Credit Initiation Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to assess the ability of individuals, companies and institutions to meet the demands of loans, agreements and extended obligations in coordination with the Operations - Services team.The overall objective of this role is to ensure financial threats to the company are minimized by determining the terms or level of credit that can be granted without undue risk.

Responsibilities:

• Supervise a small team of Credit Initiation Specialists, and ensure the quality of tasks, and performance goals are met
• Manage exceptions utilizing credit knowledge and signing authority and train and coach Credit Initiation Specialists
• Ensure the integrity and confidentiality of customer documentation and recorded information within computerized systems
• Interpret procedures and policies to guide support staff in resolving complex problems
• Serve as a backup to the Senior Supervisor, escalate problems and recommend revisions to procedures as needed
• Resolve issues by identifying and selecting solutions, and analyzing information to provide evaluative judgements
• Provide input on training and development needs for assigned personnel
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 0-2 years relevant experience
• Familiarity and understanding of financial industry preferred
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

Funciones

• Manejo de Personal área hipoetacario
• Seguimiento a indicadores y capacitacion de personal
• Asesoria a coloboradoes en temas de proceso.
• Revisar procesos de los asesores de dictaminacion de hipotecario y tomar decisiones en cuanto a la dictaminacion de creditos.

Requisitos

• Experiencia en manejo de equipos de trabajo.
• Conocimiento de las diferentes etapas para el otorgamiento de crédito Hipotecario como capacidad de pago, DTI, PTI.
• Conocimiento de proceso Etapa 1, Etapa 2, Excepciones.
• Desarrollo de estrategias para controlar Pipe line.
• Disponibilidad de horario en cierres de mes.
• Manejo de sistema de Cronos.
• Dominio de Política de crédito
• Elaboración de reportes y presentación de procesos y métricas
• Conocimiento en la elaboración d instrucciones de trabajo y leneas de control.

Zona de trabajo Metepec

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Job Family Group:

Operations - Services

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Job Family:

Credit Initiation

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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