With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
This job posting will accept applications until 11:59PM on Sunday, August 2.
The City and County of Denver offers competitive pay commensurate with education and experience. The hiring range for this position is between $22.53/hour - $27.00/hour, based on experience. We also offer generous benefits for full-time employees which include, but are not limited to:
A guaranteed life-long monthly pension, once vested after 5 years of service
457B Retirement Plan
140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
Competitive medical, dental and vision plans effective within 1 month of start date
More information about the perks and benefits we provide to full-time employees to allow them to find balance, thrive, and build a mile high career can be found on our website.
This position typically works Monday – Friday, 8:00am – 4:00pm. Licensing Technicians are responsible for performing work at the customer-facing counters at the Denver Licensing and Consumer Protection offices at the Webb Municipal Building in Denver.
At the heart of Denver’s thriving business community, the City and County of Denver’s Department of Licensing and Consumer Protection (DLCP) plays a vital role in ensuring public safety and consumer confidence. We manage the issuance of over 120 types of business licenses, partnering with entrepreneurs and organizations to ensure compliance and support economic growth. Our dedicated team oversees license renewals, conducts public hearings, and enforces regulations through actions such as suspensions and revocations. DLCP also collects fees for new and renewed licenses, issues security alarm permits, and serves as the local authority for administering Colorado’s liquor and marijuana codes. Together, we help foster a fair, vibrant, and well-regulated business environment across the city.
The Department of Licensing and Consumer Protection (DLCP) is seeking a Licensing Technician I Licensing Technicians serve as frontline customer service representatives for the department. This role supports a diverse range of customers and helps ensure licensing processes are handled accurately, efficiently, and with a high level of professionalism.
As a Licensing Technician I, you will:
Accept and initiate the processing of routine and some complex applications for business licenses and renewals, including guiding applicants through the application process and reviews for completion and accuracy of all legal, business, and transactional documentation that need to accompany applications.
Interpret and explain licensing rules, regulations, state/federal statues, time requirements, and procedures, and respond to applicants and attorneys’ questions or concerns. Work closely with various stakeholders to review the completeness/deficiencies in applications, passed/failed inspections and other licensee issues that may arise.
Question applicants to obtain required information, such as name, address, lease, purchase agreement, operating agreement, certificate/license qualifications, right of way bonds, insurance, articles of organizations, zone use permit etc. and records data on agency’s database and prescribed forms.
Determine the appropriate application fees and license fees for licenses then enter information into the agency’s database.
Perform routine data entry and other office support activities, including creating, sorting, scanning, photocopying, distributing, and filing documents.
Support customer outreach efforts and represent the department at educational community events, as required.
The ideal Licensing Technician I is a reliable, detail‑oriented professional who communicates well, stays calm under pressure, and provides steady, solutions‑focused support to a diverse customer base. They manage their time effectively, handle multiple tasks with accuracy, and bring a strong commitment to customer service and regulatory compliance.
In addition, our ideal Licensing Technician I candidate has some or all the following experience, skills, and characteristics:
Bilingual skills (Preferred, but not required)
A customer-centered approach, with strong communication skills and professionalism when working with a diverse range of customers.
The ability to self-manage, prioritize tasks, and successfully multi-task while maintaining quality of work.
The ability to remain calm under pressure, effectively de-escalate challenging interactions, and provide clear guidance in stressful situations.
Strong phone skills and confidence navigating both in-person and remote customer service.
Reliability and consistent follow-through in a fast-paced environment.
Excellent attention to detail and commitment to accuracy in documentation, data entry, and regulatory compliance.
Resourcefulness in understanding regulatory frameworks and applying rules and statutes.
Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
Experience Requirement: Two (2) years of clerical experience including one (1) year of experience performing specialized and/or technical office support work.
Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements.
License/Certifications: None
Job Profile
CC2353 Licensing Technician I
To view the full job profile including position specifications, physical demands, and probationary period, click here
Position Type
Unlimited
Position Salary Range
$22.53 - $33.80
Target Pay
$22.53/hour - $27.00/hour, based on experience
Agency
Dept of Licensing & Consumer Protection
Redeployment during Citywide Emergencies
City and County of Denver e mployees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.
See Yourself Here - The City and County of Denver.
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See yourself experiencing growth and balance.
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See yourself belonging here.
Join our diverse, inclusive, and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
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