Title: Licensing Specialist
State Role Title: Admin and Office Spec III
Hiring Range: $43,000 - $49,500
Pay Band: 3
Agency: Dept of Prof & Occup Reg
Location: DPOR Main Office
Agency Website: www.dpor.virginia.gov
Recruitment Type: General Public - G
Job Duties
The Department of Professional and Occupational Regulation (DPOR) is on a mission to provide the best customer experience possible as we build Virginia’s workforce, helping qualified people of all backgrounds start businesses and work in their chosen fields. As a Licensing Specialist, you will play a key role in Virginia’s economic vitality. The Licensing Specialist processes applications and changes for licensure/certification from businesses and individuals for the regulatory boards assigned to each section. This position provides telephone coverage and provides thorough and accurate information related to the statutes, regulations, policies, and procedures for the boards to which it is assigned.
In this position, you will serve as Licensing Specialist for the Board section of our Real Estate division.
This posting may be used to fill Licensing Specialist vacancies in other sections should the need arise within 90 days of the close date.
Minimum Qualifications
• Ability to follow verbal and written directions.
• Ability to actively listen.
• Ability to learn and continuously reference new information.
• Ability to gather and evaluate information to determine solutions and answer questions.
• Ability to analyze and compare information, draw conclusions, exercise discretion, and sound independent judgment, in eligibility determinations, strong interpersonal skills, and grammatically correct communication skills- oral and written.
• Ability to use decision-making skills to identify, organize, prioritize, and execute tasks within the expected time frame.
• Ability to work as a team member with limited supervision while handling multiple tasks.
• Exceptional customer service skills.
Additional Considerations
• Proficiency in the use of computer software applications.
• Experience with preparation of written correspondence.
• Experience with Microsoft Excel and data entry preferred.
• Experience in a regulatory environment preferred.
Special Instructions
CONFIRMATION: You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
As part of the Department of Professional and Occupational Regulation (DPOR), you will play a crucial role in promoting the economic vitality of Virginia by helping qualified individuals start businesses and pursue their chosen fields. DPOR is an executive branch agency under the Secretary of Labor for the Commonwealth of Virginia. Our regulatory boards are comprised of practitioners and citizens appointed by the Governor. They are responsible for regulating various professions and occupations, including architects and contractors, cosmetologists, and professional wrestlers. We protect the public by verifying minimum competency, investigating complaints, and upholding professional compliance with state laws and regulations.
Working for the State affords you many benefits, and here are just a few:
• Affordable and comprehensive health benefits,
• 13 paid state holidays.
• Time off to volunteer as well as vacation, sick, and personal leave.
• Participation in the VRS retirement system (Hybrid 457 Deferred Compensation Plan).
• Free parking on the premises (DPOR)
VETERAN STATUS: When applying for this employment opportunity, if you indicate that you are a veteran, please provide a copy of your DD214 to personnel@dpor.virginia.gov or by fax at (833) 654-4240 before the job posting closes.
LAY OFF POLICY: If you have been affected by DHRM Policy 1.3 Layoff, and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit a copy of the card by attaching it to your submitted application, or you may send it to personnel@dpor.virginia.gov, or via fax to (833) 654-4240, before the job posting closing.
ALTERNATIVE HIRING PROCESS: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019, or DBVI at 800-622-2155. Please provide a copy of your Certificate of Disability (COD) to personnel@dpor.virginia.gov or via fax to (833) 654-4240 before the job posting closes.
ELECTRONIC APPLICATIONS OR RESUMES ONLY: DPOR does not accept mailed, emailed, faxed, or hand-delivered applications or resumes.
BACKGROUND INVESTIGATIONS: Final candidates are subject to a background investigation. The investigation may include local agency checks, criminal record checks, driving record checks, employment verification, verification of education, and other checks requested by the hiring authority related to the position. Please be advised that if the information gathered does not coincide with the information listed on your application, your application will no longer be considered for the position.
LICENSES: Applicants must disclose any current professional or occupational registration, certification, and license(s) held by DPOR. Applicants with an active license issued by the Department of Professional and Occupational Regulation (DPOR) may be required to place their license in an inactive status while employed with the agency. Additional information may be provided by the Human Resources Office.
Veterans, AmeriCorps, Peace Corps, and other national service alumni and people with disabilities are encouraged to apply.
DPOR is an Equal Opportunity Employer
Contact Information
Name: Human Resources
Phone: 804-367-8500
Email: HR@dpor.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
The Commonwealth of Virginia is located in the South Atlantic region of the United States. It was the 10th state to be admitted to the Union on June 25, 1788. Home to approximately 8 million residents, Virginia is the 12th most populous state in the United States. The capital is Richmond, and its most populous city is Virginia Beach.
The narrative history of the Commonwealth of Virginia often begins with the founding of Jamestown in 1607, near what is now modern day Williamsburg, Virginia. Jamestown became the first permanent English settlement in the New World, and the Virginia General Assembly, established on July 30, 1619, is now recognized as the oldest legislative body in the western hemisphere. When Virginia became a royal colony in 1624, the robust tobacco trade that had been developing in Virginia helped establish the American colonies as a powerful economic force. During the American Revolution, Virginia witnessed the final surrender of British forces at Yorktown and later became known as the birthplace of many revolution-era figures and future American presidents, including George Washington and Thomas Jefferson. To date, 8 United States presidents have been born in Virginia, more than in any other state.
The modern government of Virginia is nearly identical in structure to the federal government, and is divided into 3 branches, these being the executive, legislative, and judiciary branches. The Virginia General Assembly is comprised of the 100-member House of Delegates and the 40-member Senate. A governor and lieutenant governor are elected every 4 years. Governors cannot be elected to or serve consecutive terms. Virginia’s judicial system consists of the Supreme Court of Virginia and the Court of Appeals of Virginia, the Circuit Courts, and the lower General District Courts and the Juvenile and Domestic Relations District Courts. Virginia has 13 electoral votes in presidential elections, and possesses 11 seats in the U.S. House of Representatives.
