Job Description

Initial Posting Date:

05/29/2026

Application Deadline:

06/13/2026

Agency:

Department of Human Services

Salary Range:

$7,537 - $11,657

Position Type:

Employee

Position Title:

Licensing Manager (Compliance & Regulatory Manager 2

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Are you passionate about improving lives for Oregonians? Are you ready to step into a transformative leadership journey, where your skills in supervising and managing a team of professionals can shape success and drive innovation? Do you have experience building teams and mentoring staff into leadership roles? Has your background included developing and using data metrics to make business decisions and make process and/or procedure change recommendations, and managing staff workload and staff performance? Do you have experience working with regulatory compliance where you had responsibility for managing complaints and/or investigations? Are you ready to use your communication skills to provide information clearly and cross culturally in writing, directly, or virtually? Have you demonstrated experience using technical writing skills? Has your background included experience adjusting/adapting your communication style based on the audience’s communication style/needs and the information being shared? If you answered yes to these questions, please continue reading for more information and consider joining our team!

of Duties

The Office of Developmental Disabilities Services (ODDS) administers state funded programs for persons with developmental disabilities including, but not limited to, planning, resource development, standard setting, budget development, consultation, technical assistance, quality assurance, monitoring, and evaluation.

The Licensing unit is responsible for determining and promoting standards of care in community-based settings for individuals with intellectual and/or developmental disabilities (I/DD). We are responsible for maintaining and improving quality of care, safety, and health outcomes for individuals in services. We oversee functions such as complaint investigations, licensing reviews, certification, endorsement and licensing of service providers for ODDS. Complaint investigations are primarily due to reports of significant health and safety concerns. We are responsible for developing and maintaining metrics to demonstrate the growth of providers, identify areas of improvement opportunities with providers and services as well as, monitoring trends regarding health and safety for those in services. We collaborate closely with Case Management Entities (CMEs) as they perform the initial tasks for licensing and certification of adult and children foster homes and the ongoing monitoring of the homes once licensed and certified. We are responsible for all corrective actions taken when a provider is found out of compliance with OARs and/or has had a review that demonstrates actions needing to take place for protective action reasons.

As a Licensing Manager (Compliance & Regulatory Manager 2), you will:

• Administers program review functions across all services by ODDS that require certification, licensing, and/or endorsements.

• Develop and/or direct the development of policy packages for legislation, oversee the review of proposed legislation and makes recommendations on the impact to ODDS services.

• Determine the most efficient and effective utilization of program resources and staff to carry out identified goals and objectives in providing services.

• Direct the administration of the program through evaluating the quality of service through licensing activities and determining whether service providers are qualified to provide services initially and ongoing.
• Manage, direct, and administer the licensing unit within ODDS.

Minimum Qualifications

Six years of supervision, management, or progressively related experience.

OR

three years of related experience and a bachelor’s degree in a related field.

Essential Attributes

We are looking for candidates with:

• Experience leading managers, supervisors, or professional staff in a complex regulatory, compliance, licensing, oversight, healthcare, human services, or public-sector environment.
• Experience establishing performance expectations, coaching employees, addressing performance concerns, conducting difficult conversations, and holding staff accountable for results.
• Experience building and sustaining a culture of accountability, professionalism, transparency, trust, and continuous improvement.
• Experience communicating clearly and effectively with diverse audiences, including facilitating difficult conversations, resolving conflict, and communicating sensitive or high-impact information.
• Experience interpreting, applying, and ensuring compliance with laws, regulations, administrative rules, policies, licensing standards, investigations, audits, or program requirements.
• Experience exercising sound judgment and making defensible decisions involving complex, sensitive, controversial, or high-risk situations.
• Experience leading organizational change, improving business processes, and using data, performance measures, audits, reviews, investigations, or operational metrics to drive continuous improvement.
• Experience developing staff and future leaders through coaching, mentoring, performance management, and employee development.

Attention all candidates! A cover letter is required Please attach a resume to your application with your cover letter. Clearly describe how you meet the minimum qualifications, essential attributes, and preferred attributes, if applicable, in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history includes full dates (month and year) of employment.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Please upload your resume and cover letter in the Resume/CV field on the online application.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Working Conditions

• Occasional statewide and national travel (some overnight) required. Some evening work.
• Frequent interactions with staff, community partners, providers, and CME staff.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information is available here.

• The Oregon Department of Human Services does not offer visa sponsorship Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package

• Possible eligibility for the Public Service Loan Forgiveness Program

Employment Preference

Veterans’ preference:

• Veterans’ preference information

• How to submit your Veteran documents for preference Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is a Management Service, Supervisory position and is not represented by a union.

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Bonnie Nyssen. If you contact the recruiter, please include the job requisition number.

• Email: bonnie.nyssen@odhs.oregon.gov.