Job Description

At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

Assist in maintaining company and technician licenses, and ensuring all licenses are up to date and documented in our system to include Sales Reps, Installers, Service Technicians and Care Reps in all centers. Proactively reach out to branches and technicians that are getting close to the expiration date and send out reminders. Work with the AHJs on issues as they arise as well as changes to the AHJ requirement. Assist in researching and maintaining the AHJ requirements for licensing in ADT’s system. Work all issues that come up with the AHJs and the local branches to help resolve the issue quickly. Assist in many projects around license and compliance. Assist in continuous improvement of the licensing process and maintenance of the database. All other duties assigned.  

Duties and Responsibilities:

• Maintain the License database
• Complete and process licensing renewal forms and applications
• Coordinate and send payments to licensing authorities
• Request bonds and COIs as needed
• Proactively reach out to license holders whose license(s) will expire soon  
• Work to resolve the issue if/when a license has expired.
• Work with the AHJ’s when there is a problem to resolve it.
• Work to develop good relations with our AHJs.
• Assist in all projects assigned.
• Help to continue to improve the licensing process. 
• Other duties as assigned. 

Qualifications - External

Education:  

• High School, AS, AA, BS, BA preferred. 

Experience: 

• 2 years security industry experience (preferred not required)
• 2 years in state or local government regulatory affairs (preferred not required)

Skills:   

• Understanding the company business environment at a detailed level
• Excellent analytical and problem solving skills
• Strong written and verbal communication skills
• Strong Customer Service Skills