This position supports the Organization in the following manner

• Provides counseling services for mental illness and substance use disorder.
• Signs off on and provides support to non-independent licensed social workers providing counseling services. Supervises social worker and/or community health worker students.
• Completes screening, brief intervention, and referral to treatment
• Helps clients gain access to resources.
• Maintains medical records

Reports to Behavioral Health and Social Services Program Manager

Supervises No

Dress Requirement Business Casual

Work Schedule

Monday through Friday during standard business hours

Times are subject to change due to business necessity

Exempt

Job Duties, these are considered essential to the successful performance of this position:

• Assist the providers as needed by administering the highest quality patient care in a sensitive and respectful manner
• Accurately documentation in appropriate medical record
• Ensure providers’ orders are properly followed
• Triage patients in office visits, walk-ins and via telephone to complete SBIRT or crisis counseling services.
• Perform the tasks of an LISW
• Follows all policies, procedures and work rules
• Other duties as necessary or assigned

Equipment Operated

Telephone

Computer

Printer

Fax machine

Facility Environment

All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are on the main ground floor and ADA compliant.

This position’s primary work area is the clinical portion of the facility; ie, patient examination rooms, hallways, and other clinically assigned areas.

The clinical area is:

• kept at a normal working temperature
• sanitized daily
• maintains standard environment furniture with adjustable chairs
• maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height

Physical Demands and Requirements these may be modified to accurately perform the essential functions of the position:

• Mobility = ability to easily move without assistance
• Bending = occasional bending from the waist and knees
• Reaching = occasional reaching no higher than normal arm stretch
• Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
• Pushing/Pulling = ability to push or pull a normal office environment
• Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office or medical equipment accurately and quickly
• Hearing = ability to accurately hear and react to the normal tone of a person’s voice
• Visual = ability to safely and accurately see and react to factors and objects in a normal setting
• Speaking = ability to pronounce words clearly to be understood by another individual

Indicate Frequency of Factors that Contribute to this Position

Factor

Frequency, 0 = never, 1 = occasionally, 2 = normally, 3= often, add explanation where needed

Normal, steady work pace

2

Randomly changing work pace

2 Maybe as needed to accommodate the organization (currently 3 sites))

Fast, sometimes chaotic work pace

1

Independent decisions made without supervision

3

Exposure to trauma, grief, death, etc

2

Exposure to disease or bacteria

1

Handles closed containers or vials of patients’ bodily fluids or tissues

0

Required to wear safety clothing or equipment

0

Handles money (cash, checks or credit cards)

0

Interacts personally with public

3

Interacts with public via the telephone, letter, or other non-face-to-face measure

3

Job

Qualifications (Experience, Knowledge, Skills and Abilities)

• Must be Social Work Licensed in the State of Ohio (LISW)
• Required experience: at least one year Counseling
• Required education: Master’s
• Must have experience in Mental Health counseling. Experience in Substance Use Disorder Counseling is strongly preferred.
• Experience with integrated behavioral health preferred.
• Multi-lingual (Spanish, Nepali, or Somali) and/or experience in working with interpreters/diverse patient populations preferred.
• Ability to successfully guide others to create an efficient, harmonious work environment
• Supervision certification or supervision experience preferred
• Knowledge of federal, state and local laws and regulations pertaining to Social Work Licenses
• EMR/EHR experience required
• Competency in working sensitively and respectfully with people of various cultures and social status
• Skills to expertly deliver exceptional health care to the public