Job Description

Resolution Think, through its joint venture partnership, Cognito Systems, LLC, are seeking a Licensed Practical/Vocational Nurse (LPN/LVN) to join our Referral Management Center team at Little Rock Air Force Base. The ideal candidate will support referral management, clinical-administrative review, documentation, and patient education. This role operates in an administrative capacity and does not involve routine hands on patient care.

Location: Little Rock Air Force Base, Arkansas

Schedule: Monday - Friday 7:30a-4:30p

Travel: None

Key Duties:

• Track and follow up on outstanding referral reports and documentation.
• Ensure completed referrals from network and VA providers are returned to the referring provider within required timeframes.
• Review referrals requiring nursing judgment and maintain accurate referral statuses and documentation.
• Support specialty referral and recapture initiatives.
• Educate patients and MTF staff on referral requirements, documentation standards, and timelines.
• Maintain accurate and timely records in required healthcare systems.

Minimum Requirements:

• Must be a US Citizen per contract requirements
• Education: Graduate of an accredited practical or vocational nursing program.
• Licensure: Current, active, unrestricted LPN/LVN license issued by any U.S. state, the District of Columbia, or a U.S. territory.
• Certification: Current Basic Life Support certification (AHA or Red Cross)
• Experience: One year of practical or vocational nursing experience. Referral management, utilization management, case management, or ambulatory care preferred.
• Demonstrated computer proficiency and keyboarding sufficient to sustain electronic health record workflow.
• Ability to read, write, speak, and understand English fluently.

We are an Equal Opportunity/Affirmative Action/Disability/Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status. As an Equal Employment Opportunity/Affirmative Action employer, Resolution Think is committed to providing equal employment opportunity to all job seekers.