Job Description

Company Description

Use your nursing experience to help patients navigate specialty care in a military healthcare environment, from initial referral through appointment coordination and completion of care.

At International SOS Government Medical Services, you'll support healthcare programs that improve patient care and operational readiness across the U.S. and internationally. Founded in 1984, International SOS operates in more than 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.

Job Description

As a Licensed Practical Nurse (LPN) supporting referral management services, you’ll review and coordinate specialty care referrals, educate patients about next steps, and collaborate with clinical teams to promote timely access to appropriate care.

You’ll work across electronic healthcare systems to manage referrals from initiation through closure, maintain accurate documentation, track clinical results, and identify patients who may benefit from additional care coordination.

Employment Type: Full-time

Compensation:

• $24.30–$27.00 per hour
• Up to $5.09 per hour in Health and Welfare benefits, in accordance with the SCA

Schedule: Monday–Friday, 7:30 a.m.–4:30 p.m. The position does not work federal holidays or designated facility closure days.

Key Responsibilities

• Review specialty care referrals for clinical appropriateness, administrative completeness, covered benefits, and required tests or preparation.
• Coordinate referrals and appointments with patients, referring providers, specialty clinics, and other healthcare partners.
• Educate patients about referral procedures, laboratory requirements, specialty appointments, diagnoses, and available healthcare benefits.
• Initiate, monitor, and close referrals within established timelines while maintaining accurate documentation in applicable healthcare systems.
• Track consultation results, incorporate records into the appropriate medical record, and return results to referring providers.
• Identify patients who may benefit from case management or alternative levels of care and coordinate with the appropriate clinical team.
• Collect and analyze referral data, support quality and process-improvement activities, and provide oversight of referral management staff and processes as directed by the onsite quality representative.

Qualifications

Required Qualifications

• Graduate of an accredited practical or vocational nursing program approved by the appropriate state agency.
• Current, valid, and unrestricted nursing license in good standing, with no clinical restrictions in any jurisdiction where a license is currently or has been held within the past 10 years.
• Current Basic Life Support certification through the American Heart Association or American Red Cross.
• At least two years of broad-based clinical nursing experience in an inpatient or outpatient setting within the past three years.
• Knowledge and computer literacy sufficient to interpret and apply medical-care criteria such as InterQual or Milliman Ambulatory Care Guidelines.
• Working knowledge of Microsoft Windows, Word, Excel, and Outlook, along with strong medical ethics, customer service, telephone etiquette, and written, verbal, and electronic communication skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Privacy Disclaimer: Policy Link

By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and understood the applicable Privacy Policy (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.

Compensation Disclaimer:

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits Language (FTE roles):

Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.

Equal Opportunity Employer (EEO) Statement:

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.