Join American Family Insurance as an Inside Sales Representative - Property & Casualty (Primarily Home) and build a sales career where you can grow, earn, and make a real difference for customers.
You will work warm inbound leads with no cold calling. You will use a consultative approach to match customers with the right protection and help them make informed insurance decisions.
You will receive strong hourly pay plus uncapped bonus potential and a portfolio of benefits that start day 1 as reward.
This position is responsible for quoting and selling insurance policy premiums to incoming sales prospects from advertising and purchased leads while providing excellent customer service to new and existing customers. You will be the knowledgeable voice customers rely on when they are shopping for coverage. You will turn interest into confidence by listening first, recommending the right options, and making it easy to buy.
Position Compensation Range:
Pay Rate Type:
Hourly
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities
•Quotes and sells insurance products to new and current customer.
•Advises prospects on appropriate insurance coverage and options relative to prospect circumstances and meeting the needs of the customer.
•Runs reports from various systems to verify accuracy of information provided by potential insured regarding insurance and driving history.
•Explains coverage and payment options to the customer.
•Responsible for outbound follow up on unsold internet leads which may have a likelihood of purchasing.
•Services existing customer policies as required including policy changes when customer service is not available.
•Follows up on underwriting department requests to ensure policy underwriting adherence and improve retention.
•Attends sales meetings, seminars or educational activities to stay current with market trends, regulations and maintain state licensing.
Specialized Knowledge & Skills Requirements
•Possesses a thorough understanding of company guidelines with the ability to communicate those guidelines to customers and other employees.
•Familiar with Microsoft Office applications.
•Excellent written and verbal communication skills.
•Able to multi-task with speed and accuracy.
•Organizational and problem solving skills.
Travel Requirements
•Up to 10%.
Physical Requirements
•Work that primarily involves sitting/standing.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.
For more than 90 years, American Family Insurance has built its reputation on sound principles. We strive to provide you industry-leading service, exceptional claims experience and products that build long-term relationships. This is accomplished by treating policyholders fairly in a helpful and caring way and making it easy and convenient to work with us. We know our customers like family.
American Family Insurance thrives by conducting its business in accordance with the highest ethical standards and the law at all times. Integrity is part of our culture and always has been. The reputation we enjoy and trust-based relationships we have built with our customers are determined by the example set by management and the character and good judgment exercised at all levels of our organization. It’s a way of doing business that our customers have come to expect from us and a standard that we continue to live up to.
1-800MYAMFAM (1-800-692-6326)
