Job Description

Valor Healthcare is looking for a passionate Licensed Clinical Social Worker (LCSW) or equivalent counselor/therapist (LPC or LMFT) to join our team at the Community Based Outpatient Clinic (CBOC) in Roane County, TN on a part time basis. In this role you will be working in our mental health team seeing an all adult veteran patient population for therapy and counseling. In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, generous time off and a weekday schedule.

Schedule: This position is 24 hours/week during our clinic hours of Monday through Friday, 8 - 4:30 PM. Schedule can be flexible depending on candidate's needs and our clinic hours.

Core Responsibilities

• Performs initial and follow-up evaluations, including assessments.
• Engages the veteran, core, and expanded PACT team members in treatment planning.
• Provides a range of treatment services, including individual therapy.
• Treatment services are typically focused on behavior activation and short term needs specific to a range of physical and behavioral health issues, including but not limited to Diabetes, Heart Conditions, Depression, Anxiety, and Adjustment Disorders.
• Provides evidence-based psychotherapies as necessary and appropriate.
• Provide emergency care, as needed, for all patients enrolled in the CBOC, including referring patients for emergency primary care treatment, psychiatric medication evaluation, or coordinating the admission of patients to an inpatient psychiatric unit.
• Provides crisis intervention services, seeking to address the cause as well as the presenting complaint, coordinates family conferences and serves as liaison to family members.
• Understands the intimidation of bureaucracy and will act as an advocate when it serves the best interest of the Veteran and family members/caregiver. When appropriate and feasible, the Social Worker will educate and encourage the Veteran to advocate on his/her own behalf, thus fostering a sense of independence and empowerment.
• Makes rapid assessments and responds to psychiatric emergencies.
• Provides case management to Veterans and families as needed throughout the continuum of care.
• Addresses issues such as advance directives and organ donation in accordance with acceptable standards.
• Inputs all patient information into VISTA/CPRS.
• Completes any and all clinical reminders “due” at the time of each patient visit.
• Maintains confidentiality of veteran data and information.
• Participates in staff meetings regarding clinical. administrative, and staff development issues.
• Provides consultation services to other staff regarding the psychosocial needs of veterans and the impact of psychosocial problems on health care and adherence to treatment plan.
• Participates in program planning and development, making recommendations for changes in policies and procedures as needs and opportunities arise.
• Collaborates in the performance improvement processes and complies with performance measures as required by Valor and the VA.
• Participates in activities that obtain feedback from veterans and works to enhance services as needed.
• Complies with all Valor and VA training requirements.
• Other duties as assigned.
• Compliance: Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.
• Clinical Outcomes: Remain focused on achieving excellent clinical outcomes through the specified VA guidelines.
• Customer Service: Must provide excellent customer service to each veteran and his/her family, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
• Establish and maintain a warm, welcoming and professional atmosphere for our colleagues and veterans, ensuring needs and expectations are consistently met. Ability to conversationally diffuse situations.
• Collaborates with interdisciplinary clinical team in a manner that enhances coordination of comprehensive patient care.
• Collaborates with Clinic leadership to resolve veteran concerns or complaints.
• Enrollment Growth: Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
• Save & Recapture: Support patient enrollment and retention in appointments, follow-up visits or nurse visits.
• Strategic Initiatives: Embrace and support new initiatives, whether clinical or operational.

Requirements

Qualifications

• Must have one of the following educations:

-- Doctoral degree in psychology from a graduate program in psychology accredited by the American Psychological Association (APA), the Psychological Clinical Science Accreditation System (PCSAS), or the Canadian Psychological Association (CPA) at the time the program was completed.

-- Master's degree, or higher, in Social Work from a program registered by the Department of Education is required, with specific training dealing with adult patients. Equivalent degrees (Counseling, Marriage and Family Therapy, etc..) will be considered and are subject to final approval from the local VA.

• Must comply with and maintain all requirements for a valid, unrestricted LCSW/MSW (or equivalent) license in the state of desired employment and able to independently practice at the master’s degree level.
• Minimum of 1-3 years' post-master direct counseling experience with adult patients. Specific requirements could vary based on individual VA contract.
• Must be credentialed and remain in good standing through the Veterans Health Administration (VA).
• Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.)
• Proficiency in written and spoken English.
• Strong computer skills, including EMR experience

Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots – those who serve or have served in the military as well as those who devote their careers to federal government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.

Valor is different because of our people.

• Our leadership team is comprised of veteran, clinician, and business leaders dedicated to providing exceptional care and a world-class patient experience for our nation’s patriots.
• Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

Final compensation will be based on relevant factors including work experience, skills, certifications, and internal equity.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.