Job Description

About Us
A Specialty Path to Good Health
Upperline Health is the nation’s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.

Triage is temporary.
Treatment is transformative.

When patients see their specialists at Upperline, they are provided access to a comprehensive care team that ensures patients receive the care they need. Our providers coordinate patients’ care among a team of specialists - physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients’ immediate and long-term health needs. Upperline Health is based out of Nashville, TN and has clinics in Alabama, California, Florida, Georgia, Indiana, Kentucky, and Tennessee.

About the Social Worker Role
Upperline Health is seeking a Licensed Clinical Social Worker to join our interdisciplinary care team. The Upperline Social Worker assists the medical team in completing comprehensive psycho-social assessment to identify issues related to social determinants of health and collaborates in care plan development as a vital part of the interdisciplinary team to address individual patient’s unique psychosocial, emotional and behavioral health needs as they relate to a patient’s health status and overall goals and values. The social worker provides telehealth counseling for patients identified to have behavioral health needs. Ideal candidates will have experience working with older adults with social, emotional and/or behavioral health needs. Most importantly, candidates must demonstrate compassion for all patients, have great attention to detail and thrive in a collaborative environment.

This position is fully remote and available to applicants who currently reside in the following states: AL, FL, GA, IL, IN, KY, MI, NC, NV, PA, TN, TX.

Applicants must have active LCSW licensure in CA, MD, MI, OH, or TX and be willing to obtain multi-state licensure to be considered.

What You’ll Do:

• Complete comprehensive psychosocial assessments of patients.
• Provide brief, targeted telehealth counseling and intervention for psychosocial, emotional issues related to or impacting patients’ overall health and wellbeing.
• Assess and provide intervention to address patient and family physical and psychosocial needs in collaboration with the interdisciplinary team.
• Communicate with other Upperline clinical team members, patient’s other physicians and patient’s other medical providers to coordinate optimal care and resources for the patient and his or her family including, but not limited to:
  • Social support and caregiving needs
  • Financial counseling
  • Identifying non-clinical community resources
  • Mitigating family dynamics and patient compliance issues
  • Assisting patient in logistically accessing healthcare services available to them
• Appropriately triage and escalation of routine, urgent and emergent patient issues/
• Document social work assessments, care plans, and interventions.
• Collaborate with Upperline Health NPs and physicians to develop and implement effective treatment plans and interventions for complex patient care issues.
• Complete various clinical and administrative tasks.
• Participate in weekly interdisciplinary team meetings.
• Complete other related duties as deemed necessary by Upperline Health

Required Skills and Experience:

• Master’s degree in social work from an accredited institution is required.
• Minimum of three (3) years clinical social work experience required, preferably in an interdisciplinary care team setting.

• Appropriate, active, unrestricted licensure at the state level to practice social work in the state where you reside and ability to obtain licensure in other states as deemed necessary; Existing multi-state licensure highly preferred.

• Prior healthcare experience serving chronically ill patients living with limited resources, serious emotional disturbance, and/or mental illness strongly preferred.

• Telephonic case management or care coordination experience preferred.

• Strong writing, Word, Excel, and database management skills

• Strong customer-service orientation

• Patient, compassionate, and professional demeanor required

• Exceptional organizational skills and ability to multi-task

• Self-starter with an entrepreneurial spirit and demonstrated problem solving skills

• Extremely strong work ethic

• Experience working in a fast-growing, rapidly changing environment.

• Candidates should be excited and energized by the prospect of working collaboratively as part of an innovative team.

Benefits
Comprehensive benefit options include medical, dental and vision, 401K and PTO.

Compensation
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience

Job Type: Full-time