Job Description

Posting number: 202600049

Department: Library

Division: LB-LIBRARY

Job classification: Library Service Specialist I- Customer Experience

Posting type: Open & Promotional

Categories: Administration, Administrative Assistant, Building & Safety, Building Maintenance, Clerical & Data Entry, Code Enforcement, Community Services, Corrections, Court Administration, Engineering, Environmental Services, Facility Management, Accounting and Finance, Fleet Services, Housing, Human Resources, IT and Computers, Legal, Library, Mental Health, Parks and Beaches, Planning and Development, Public Relations, Public Safety, Public Works, Recreation, Redevelopment, Risk Management, Sanitation, Social Services, Telecommunications, Trades, Transportation, Waste Management, Water Treatment, Law Enforcement, Management, Investigative, Education, Professional, Paraprofessional, Water Agency, Vehicle Maintenance, Executive Management, Parks and Recreation, Miscellaneous, Animal Control, Graphic Arts, Fire & EMS, Land Use, Parks, Safety, Urban Forestry, Natural Resources, Wetlands, Laboratory, Wastewater, Diversity Management/EEO, Maintenance, Human Services, Transit, Animal Services, Community Development, Economic Development, Visitor and Convention Bureau, Utilities, Purchasing, Construction Maintenance, Customer Service, Drivers, Marketing, Project Management, Organizational Development, Training, Dispatch, Records Management, Web Design, EMS, Custodial, Attorney, Tax Administration, Public Records, Emergency Management, Grounds & Landscaping, Elections, Internship, Forensics, Public Broadcasting, Forestry, Security, Hydrogeology, Electronics, Historic Preservation, Athletics & Fitness, Grants Administration, Medical Billing & Coding, Research, Higher Education, Geology/Hydrology, Statistics/Mathematics, Automotive, Criminology, Business, Communications, Development/Fundraising, Humanities, Mathematics, Medical/Dental, Sciences, Social Sciences, Building & Grounds Cleaning and Maintenance, Community and Social Services, Construction Trades, Education, Training & Library, Green-Collar/Environmental, Hospitality and Tourism, Office and Administrative Support, Sports & Physical Education, Career Exploration, Translation, Program Management, Instructor, Database Administration, Software, Wildlife, Insurance, Payroll/Benefits Administration, Financial Aid & Services, Horticulture, Sports, Entertainment, Student Employment, Geographic Information Systems, Stormwater

Summary

In preparation of the opening of Discovery PLAYce, Beloit Public Library seeks to hire two Library Service Specialist I – Customer Experience for part-time employment to provide excellence in customer experiences at the Service Points and the detailed work in Service Workroom.

Employees in this position embody the Library’s code of service by creating an atmosphere where customers and coworkers feel invited, informed, impressed, and inspired. They greet customers and coworkers with a welcoming smile, and they enthusiastically provide knowledgeable and meaningful assistance and use of Library resources. Comfort and knowledge with the use of technology is a must. We will train the right person who possesses a positive attitude and a willingness to learn.

Immediate need for individuals to work the 1:00-5:00 p.m. shift. Assigned shifts include occasional weekend hours. Beloit Public Library is an Equal Opportunity Employer that values diversity and encourages all qualified individuals to apply. For consideration, please complete an online application at https://www.governmentjobs.com/careers/beloitwi. This position is open until filled.

Qualifications

MINIMUM REQUIREMENTS

1. High school diploma or equivalent.
2. Minimum of one year of experience in a customer-service related field is required.
3. Knowledge of Microsoft Office Suite.
4. Ability to speak, read, and write English.
5. Ability to perform moderately heavy physical work.

Equal Opportunity Employer