Job Description

Posting number: 202600620

Department: Lincoln City Libraries

Division: Public Service

Job classification: Library Service Associate (City)

Posting type: Open

Categories: Library, Customer Service, Communications, Education, Training & Library

Summary

Lincoln City Libraries currently has a full-time (40 hours per week) Library Service Associate position available primarily assigned to the unit of Gere Branch Library (2400 S 56th Street, Lincoln, NE 68506) and South Branch Library (2675 South Street, Lincoln, NE 68502). This position is eligible for insurance benefits, Holiday Pay, and will accrue Vacation and Sick Leave. This position is eligible for the retirement plan after completing six months of employment.

Library Service Associates are front-line staff, providing excellent direct customer service to the public. Tasks include assisting with the checkout of materials, issuing library cards, providing technology assistance, recommending materials to customers, promoting library programs and online resources, assisting with the access and use of library resources, and processing payments on customer accounts. They may also be involved in presenting library programs and assisting at off-site Outreach events.

Scheduled work hours will be assigned and could be during any of the following times: 8 AM-8:05 PM Monday through Thursday, 8 AM-6:05 PM Friday and Saturday, and 11:05 AM-8:05 PM Sunday. While all positions are assigned to a primary branch or service unit, staff may be assigned to work at any branch location. Hours may be assigned at multiple branches in a single workday.

All interested applicants are encouraged to apply even if they do not currently possess all of the desired/preferential skills, knowledge, and experience listed in the Classification Document (https://www.lincoln.ne.gov/files/sharedassets/public/v/1/hr/class-and-comp/city-classes/ps4114.pdf). The successful candidate must be able to perform all required job duties and responsibilities, subject to the requirements of The Americans with Disabilities Act.

Lincoln City Libraries is located in Lincoln, Nebraska and is a department of the City of Lincoln. The service area includes the entirety of Lancaster County.

For more information on Lincoln City Libraries, please visit https://lincolnlibraries.org/

For more information on the City of Lincoln, Nebraska, please visit https://www.lincoln.ne.gov/

For more information on Lancaster County, Nebraska, please visit https://www.lancaster.ne.gov/

Qualifications:

High school graduate or equivalent and six months of experience in providing customer service to the public; or any equivalent combination of training and experience that provides the desirable knowledge, abilities and skills.