Job Description

Library and Information Assistant | 10422 | Permanent Contract | 16 hours per week | £25,989 to £26,403 per annum pro rata (Scale D) | North Walsham and Stalham Libraries

Are you outgoing? Do you love helping people? Are you enthusiastic about your local community?

Norfolk Library & Information Service has just the job for you!

From babies to business start-ups, from families to young people, adults and older people, our Library Service is committed to supporting everyone in Norfolk to read for pleasure and to access information and a wide range of social activities that will help them live healthy, fulfilling, and independent lives.

If you are confident with IT, enjoy engaging with people of all ages and backgrounds and LOVE a good book, the North Walsham and Stalham Library Cluster needs you!

The role will involve some time when you work on your own, but you will receive plenty of training for this and every other aspect of this interesting and rewarding role.

Based at North Walsham and Stalham Libraries, 16 hours per week.

Mondays 10.30am – 7pm with one hour for lunch , based at North Walsham Library

Thursdays 11am-7pm with one hour for lunch, based at Stalham Library.

Alternate Saturdays 1pm-4pm, based at Stalham Library.

The shortlisting process will consist of an initial shortlisting interview on Teams. Successful shortlisted candidates will then be invited to a face-to-face interview at North Walsham Library.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary

• Generous holiday entitlement

• Health and Wellbeing services including fast-track physiotherapy and a free counselling service

• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.

• Financial benefits such as:

  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers

  • Relocation expenses (where applicable)

  • An advance of your expenses if you travel for work

  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditionshere.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 18 May 2026 23:59

All other applicants closing date: 25 May 2026 23:59

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.