Job Description

Posting number: 260800019

Department: Jefferson-Madison Regional Library

Division: Library Administration

Job classification: Library - Courier

Posting type: Open & Promotional

Categories: Library

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Jefferson-Madison Regional Library is seeking candidates to be considered for a Courier position at the Central Librarywho are highly motivated and who support JMRL's Mission Statement to foster personal growth and life-long learning for all by connecting people with ideas, information, and each other.

The preferred starting salary for this position is $16.54 hourly ($34,403.20 annually). Starting offer is based on applicable education, experience and internal equity. This is a full-time, non-exempt, position which provides excellent benefits including 13 paid holidays, plus paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, and continuing education/training opportunities.

• For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit https://www.charlottesville.gov/1047/Employee-Benefits
• The City of Charlottesville manages its own retirement system and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.

This position performs responsible work making consistent deliveries of general items to all agencies of the Jefferson-Madison Regional Library (JMRL) and monitors the routine and preventative maintenance of delivery vehicles, under the general supervision of the Circulation Manager.

To read more about this position and the Jefferson-Madison Regional Library, please visit https://jmrl.org/

Examples of duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The JMRL retains the discretion to add to or change the duties of the position at any time.

• Loads/unloads material onto courier truck, sorting and repacking materials as needed.
• Communicates effectively with library staff at all locations, ensuring all items to be taken out are collected daily. In addition to library materials, this frequently includes interdepartmental mail, equipment, supplies, money, checks, kits, and items for library programs (Legos, iPads, Chromebooks, etc.).
• Operates a vehicle in the performance of the job duties and exhibits safe driving practices (adhering to speed limits/other driving regulations).
• Promptly coordinates routine maintenance for the courier trucks. Communicates any vehicle issues to the Business Manager.
• Ensures that items being transported are safe from damage by protecting bins when inclement weather occurs.
• Stacks bins in a stable manner, taking every precaution to protect materials from damage during transport.
• Interacts with both JMRL staff and the general public in a courteous manner.
• Distributes incoming deliveries to the Central Library to appropriate departments.
• Requires a flexible schedule including days, evenings, and weekends.

• Responsible for appropriate use and maintenance of JMRL equipment, tools, and other resources, including work time.
• Regular and reliable attendance.

Other Duties

• Performs additional duties to support operational requirements as apparent or assigned.

Qualifications

Minimum Qualifications: Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.

• High School diploma or GED.

• Some experience as a delivery driver.

• An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.

Preferred Qualifications:

• Prior experience as a delivery driver.
• Prior work or volunteer experience in a library environment or customer service experience.

Certifications/Licenses/Other Requirements:

• Valid Virginia driver’s license and maintain an acceptable driving record.
• Required to successfully pass a pre-employment background check and DMV Records check.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS:
Job Knowledge:

• Knowledge of safe vehicle operation, loading and unloading procedures, and applicable federal, state, and local driving laws.
• Knowledge of basic routine and preventative vehicle maintenance (e.g., tire pressure, oil changes) to maintain vehicle readiness.
• Familiarity with delivery processes, including package handling, tracking systems, and completion of delivery documentation. Ability to accurately record delivery details and customer interactions.
• Knowledge of best practices for safely lifting and moving heavy objects.
• Knowledge of Charlottesville, VA, and surrounding areas, including common delivery routes, traffic patterns, and local roadways to ensure efficient and timely deliveries.

Reading:

• Basic: ability to understand the meaning of commonly used multi-syllable words and simple paragraphs. Comprehends simple written instructions, signs, and notices

Writing:

• Basic: ability to write simple letters, paragraphs and sentences containing subject, verb, and object, and/or series of numbers, names, and addresses.

Math:

• None.

Communication Skills:

• Routine: Regular & routine interaction involving providing or exchanging basic information. Establishes and maintains effective working relationships with co-workers. Examples include regular and routine interaction involving providing or exchanging information.

Independence and Decision-Making:

• Requires General Direction: normally performs the job by following general instructions or established standard operating procedures and/or policies. There is some discretion when making decisions among a few easily identifiable choices of the appropriate procedure or policy to apply to duties. Performance is reviewed frequently.

Technical Skills:

• Basic: uses standard technical skills appropriate to the assigned and apparent job responsibilities.

Fiscal Responsibilities:

• No budgetary/fiscal responsibilities.

Supervisory Responsibilities:

• No responsibility for direction or supervision of others.

Other Characteristics:

• Time pressures.
• Tedious or exacting work.
• Frequent change of tasks.
• Strong public service orientation.
• Performing multiple tasks simultaneously
• Working closely with others as part of a team.
• Constant interruptions and requests for service.
• May require dealing with angry, frustrated and/or upset individuals.
• Excellent organizational, time management and customer service skills.
• Non-traditional work schedule. Requires a flexible schedule including days, evenings, and weekends.

Supplemental information

Physical Demands:

• Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Work requires bending, kneeling, stooping, lifting, carrying, reaching, handling, and pushing/pulling.
• Must be able to remain in a stationary position while operating a motor vehicle for extended period of time.
• Must have the ability to drive at night.
• Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Ability to observe details at close range (within a few feet of the observer).

Machines, Tools, Equipment, Software and Hardware:

• Operates delivery vehicle, uses hand truck or book cart, and any other equipment as appropriate or as assigned.
• Responsible for the vehicle(s)/equipment assigned.

Work Environment:

• Work is typically performed in office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.
• The worker is subject to outside environmental conditions while traveling around the JMRL service area (including days and evenings) where the worker may be exposed to moderate noise, vibration, and atmospheric conditions.