The Royal Children's Hospital

Library Engagement Officer

The Royal Children's Hospital  •  $34.68 - $37.56/hr  •  Commonwealth of Australia (Onsite)  •  15 hours ago
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Job Description

Summary:

In this position you will be required to work closely with library staff to deliver library services to the community. This includes library branch customer service duties, providing support to library programs, encouraging new library members to join, and supporting library patrons queries and requests.

Hours:

62.5 hours per 4 weeks.

Responsibilities:

  • Build connections with and deliver inclusive library services to all patrons.
  • Deliver competent roaming and circulation support services.
  • Encourage new members and showcase to the community, the products, and services the library has to offer.
  • Help patrons select resources, use technology, and obtain knowledge. This requires understanding and developing a rapport with the patron to understand their needs in a timely and efficient manner.

Qualifications:

  • A relevant qualification in library science, information management, or a related field is preferred but not essential.
  • Experience in customer service or community engagement roles is advantageous.
  • Strong communication and interpersonal skills to effectively engage with diverse community members.
  • Basic computer skills and familiarity with library management systems.
  • A passion for promoting literacy, learning, and community development.
The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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