Job Description

• Assists with the fulfillment of lending and borrowing requests via Interlibrary Loan systems
• Staffs the In-person & Virtual Service Points as assigned, providing exemplary customer service to all patrons in all modalities
• Follows building procedures for opening/closing, entrance policies, and emergency protocols
• Staffs tabling/outreach events across campus, representing Campbell Library’s services and collections
• Shifts and maintains physical collections throughout Campbell Library
• Provides tours of library facilities
• Assists in the preparation of library materials for display, exhibits, and library programs
• Collaborates on broad Campbell Library projects to support other departments as needed
• Participates in the gathering of usage information
• Contributes to the planning of library events and activities
• Conveys unmet patron needs, emerging trends, and new ideas to their supervisor, ensuring they have the insight needed to make informed decisions and anticipate future needs

Required Qualifications

• High School Diploma

Preferred Qualifications

• At least 2 years of library experience in a public services capacity
• Understanding of common academic library collections
• Experience with key library systems and software (e.g. Alma, ServiceNow, Illiad, ReShare)
• Experience with common productivity software (e.g. Microsoft Office Suite, Google Suite)
• Experience working with a wide variety of collaborators on projects
• Ability to engage with all members of a diverse community in-person and through writing
• Ability to manage multiple projects, prioritizing work, and meet deadlines both independently and as part of a team, often with frequent service need interruptions
• Ability to follow, implement, and enforce a broad range of policies, procedures, and local practices
• Experience designing and mounting exhibits
• Excellent communication and presentation skills

Note

• This position may require evening, late-night hours, and/or weekend hours
• This position's working days may change throughout the academic calendar
• This position may require participation in campus events and outreach activities outside typical working hours

Typical Work Hours

• Please note that the currently listed shifts are subject to change to meet the operational needs of the department
• Sunday 10am - 5:30pm ; Monday – Thursday 7am - 2:30pm
• Tuesday-Thursday 5pm – 12:15am ; Friday 1pm – 8:15pm ; Saturday 10am – 7:15pm

Salary & Benefits

• In compliance with The State of New Jersey's Pay Transparency Act, the annual base salary range for this position is CWA: Range 9, Step 2 ($41,070) to Step 4 ($44,494).
• For eligible employees, benefits include: comprehensive NJ State health, dental and retirement benefits, extensive accrued time off/paid holidays, and tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents).

For more detailed information, please visit: https://sites.rowan.edu/hr/benefits/

Note

• Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.
• Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.
• Please note that this position is subject to the NJ First Act, requiring public employees to establish residency in the State of New Jersey. See N.J.S.A. 52:14-7 (L. 2011, Chapter 70) for further information.
• Only completed online applications submitted on or before the posted deadline will be considered.

SAME APPLICANTS: If you are applying under the NJ “SAME” program, your supporting documents (Schedule A or B letter), must be submitted with your application by the closing date indicated above. For more information on the SAME Program visit their Website at: https://nj.gov/csc/same/overview/index.shtml , email: SAME@csc.nj.gov , or call CSC at (833)691-0404.