Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants
AND POSITION REQUIREMENTS
The Thun Libraryat Penn State Berksis looking fora LibrariesSpecialisttoassistlibrarypatrons with advanced requests,serveas a resource for other part-time libraryemployees, andnavigateservice interruptionsApplicantsmustcommitto working15hours perweek (during open library hours),including evenings and weekends, with core hourschangingduringbreaksand summerto align withthe academic yearThis position is ideal fornon-students,studentswith experience supervising or working independently in a customer service setting, and current Student Library Assistants. All are encouraged to apply.No priorlibraryexperience isrequired;librarytraining will be provided.
Responsibilities include but are not limited to:
Welcome students, staff, faculty, and community members to the library
Check out/inbooks, equipment, andotherlibrary materials
Confirm study room reservations
Provide guidance on user accounts andlibraryservices
Follow library operation processes and procedures
May oversee library operations during opening or closing
Assist Student Library Assistants (SLAs) with service questions and override permissions
Address building concernsincluding, but not limited to, disruptivepatronbehavioror maintenance issues
Assistotherswith technology,referring to PSU IT when necessary
Answergeneral questionsabout the library and the Penn State Berkscampus
Assistusers and colleagues with advanced requests and support services
Referin-depth questions to the library team and/orappropriate departments
Retrieve and shelve materialscorrectlyina 68,000+itemcollection
Inform the library team ofservice concernsorsuggestions
Looking for thesequalifications
Customer service experience
Non-students,studentswith experience supervising or working independently in a customer service setting, and current Student Library Assistants
Ability to clearly communicatethrough face-to-faceand written communication
All members of the University Libraries communityare responsible for, and expected to,exemplifyand promote civility by following the University Libraries Civility Statement and Guidelines.
What We Can Offer:
A supportive team toassist, train, and mentor you
Reasonable accommodations
Opportunities to work with Thun team members on special projects
A starting rate of$15.00 per hour
To apply for this position, pleasesubmit
Cover letter explaining why this opportunity is an ideal position for you
Resume
Morning,evening,andweekend availability duringopen hours(M-F 8:30am -9pm and Sunday 2pm – 6pm)
Applications will bereviewedbeginning August 3,andinterviews will be conductedthrough the end of SeptemberIf you have any questions, please contactMelissa Millar, Library Services Manager, at muf107@psu.edu
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.
