Job Description

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange(NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at:www.chubb.com

Your Role
The incumbent’s primary responsibility will be to provide administrative and underwriting support to the Financial Lines and Casualty Underwriters to ensure the provision of timely and professional service to our producers. This position is central to building and maintaining a communication and processing bridge between New Zealand and the CBS Operation.

Your Responsibilities:

• Assist Underwriters with the preparation of new policies, renewals, endorsements renewal notices and certificates.
• Assist with underwriting administration tasks.
• Input data information into spreadsheets required for a variety of tasks.
• Answer general enquiries and correspondence from producers including issuing of Certificate of Insurance, refer more complex enquiries as appropriate.
• Input of risk/capacity and premium tracking information into Underwriting monitoring systems.
• Credit Control: Manage all aspects of and be responsible for ensuring that policy registration, unprocessed premium, unpaid premium and booking differences are reconciled and processed regularly for Financial Lines & Casualty:
• Ensure system is updated regularly and all logged items are attended to within 30 days from the time they are logged. Ensuring there is no unnecessary back-log.
• Ensure that processing and reconciliation matters are resolved promptly or escalated to relevant Underwriter where necessary. No item should remain on the system beyond 60 days from the time they are logged.
  

What you’ll bring to the role

• Minimum 2 years’ previous office experience, preferably in the insurance services industry or graduate
• Experience in administration which involves talking to clients, intermediaries or other third parties.
• Strong communication skills – interpersonal, telephone and written
• Excellent command of English including spelling and grammar
• Strong planning and organisation skills
• Knowledge of MS Office software and in particular Word, Excel, PowerPointAbility to relate effectively to people of all levels
• Self-motivated with the ability to work unsupervised
• Strong accuracy and attention to detail
• Establishes and maintains good working relationships by being responsive, promoting team work and uses a professional mature approach.

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally.

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