Job Description

Posting number: 2026-07567

Department: Dept. of Labor & Industries

Division: Information Technology - Strategic Investments Office

Job classification: IT BUSINESS ANALYST - JOURNEY

Posting type: Open & Promotional

Categories: IT and Computers

Summary

Our Mission: Keep Washington Safe and Working!

Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Please Note: This announcement represents multiple opportunities for an IT Business Analyst - Journey.

About the Team:

The Strategic Investment Office (SIO) is a program within the Information Technology department reporting directly to the Chief Information Officer. Within the SIO program, is the Business Analysis Office (BAO), which is responsible for effective planning and execution of IT projects in collaboration with the Project Management Office (PMO).

The Project Management & Business Analysis Program is responsible for the effective planning, execution and delivery of IT projects agency wide and is comprised of two areas of support:

• Business Analysis Office (BAO); and
• Project Management Office (PMO)

About the Role:

The BAO consists of IT Business Analysts defining systems scope, design and objectives based on business needs and technical requirements ensuring a solution achieves successful technology outcomes. As an IT Business Analyst (IT BA) Journey, you will provide business and system analysis for all applications and projects within IT and perform some project coordination activities for smaller projects. The IT BA is a key facilitator within L&I, acting as a bridge between the client, stakeholders, the solution team, and the internal/external customers. In this critical role you will be active in all phases of the lifecycle of a project, from initially analyzing a request for change through development to ensuring a solution meets enterprise-wide goals and adds value to the organization.

Examples of duties

Some of what you'll do:

• Enterprise Strategy Analysis:
• Analyze current business processes and understand how they work today.
• Define future goals and the changes needed to reach them.
• Assess risks and recommend ways to manage them.
• Define change strategy.
• Business Analysis Planning and Monitoring:
• Plan business analysis activities, approach, and communication.
• Conduct stakeholder analysis.
• Plan requirements management and Test planning.
• Requirements Elicitation and Collaboration:
• Prepare for elicitation.
• Conduct elicitation activities.
• Document and confirm elicitation results.
• Requirements Life Cycle Management:
• Trace, maintain, prioritize, assess and approve requirements.
• Requirements Analysis and Design Definition:
• Specify and model requirements.
• Verify and validate requirements.
• Define requirements architecture.
• Analyze potential value and recommend solutions.
• Solution Evaluation
• Measure solution performance
• Analyze performance measures
• Assess solution limitations.
• Recommend actions to increase solution value.
• Solution Testing, Training and Transfer to Production:
• Test development, execution, reporting, training.
• Organizational change management.
• Project Coordination:
• Plan, resource, and scope,
• Manage IT project deliverables.
• And much more!

Qualifications

Required:

• A minimum of six (6) years of experience performing business systems analysis, or other closely related IT function*
• Education may substitute year for year for experience up to four (4) years for a bachelor’s degree and up to two (2) years for an associate’s degree in computer science, information technology, or technical/business discipline.
• A relevant IT certification or Business Analysis Certification, CBAP/CCBA, can substitute for one (1) year education or experience.

*Note: For this position ‘closely related IT function’ is defined as experience including, but not limited to:

• Application development
• Consulting
• Performing complex data analysis
• IT project management
• Writing complex queries for reporting

Required Competencies:

• The ability to take action to learn and grow
• The ability to take action to meet the needs of others

Desired:

• Certified or professional level certification as a business analyst.
• Successful completion of certified International Institute of Business Analysis classes.
• Certification as a Lean consultant.
• Certification as a Project Manager.

Supplemental information

Things You Need to Know

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Look at this brief video and learn more about why L&I is an employer of choice.

L&I provides a modern work environment and excellent benefits including paid leave, tuition reimbursement, Infants at Work Program and a generous retirement package for qualified employees at the end of their career. Click on the “Benefits” tab to learn more.

We value our employees and their work-life balance. We support a hybrid work model, remote work, and offer flexible custom work schedules. This position is eligible for a flexible schedule (4/10’s, 9/80’s, 5/8’s, etc.) upon approval by management.

For this position, teleworking may be up to full time with the expectation of attending in person meetings and training occasionally or upon business needs. The assigned duty station for this position is Tumwater, WA.

To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts.

Application process

To be considered for this opportunity, you must submit a completed online application including work history and professional references.

A resume is not required and will not be used in lieu of a complete application.

Please ensure your application includes detailed work history that clearly demonstrates how your experience relates to the qualifications and responsibilities of this position. For each position listed, include specific duties, project(s), accomplishments, and relevant skills that showcase your experience.

You are also required to provide three (3) professional references with current telephone numbers within your application. References should be individuals who can speak to your work performance, skills, and professional experience.

**Applications with incomplete work history, missing employment information, references to a resume in place of detailed work experience, or fewer than three (3) professional references with current telephone numbers may be considered incomplete and may not be considered for further review.

Your application materials will be used to determine whether you meet the qualifications for this position and advance in the selection process.

Please do not attach or place any medical information within the application, experience or work history. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I. If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner.

Background Check Notice

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information

• IT position applicants that are selected to move forward in this hiring process will receive an email skills assessment invitation within 3 weeks of your application being accepted. An applicant may complete the assessment when ready, but the invitation to complete the assessment will expire 5 days after the invitation was sent. Once you start the assessment, you will be required to complete it. You cannot start your assessment and then come back to it later. Please look in your email inbox or spam as these invitations are sent by CodeSignal.
• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
• This position is represented by the Washington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference

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Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contributes to the success of the agency’s mission. Having a diverse workforce is this agency’s greatest source of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. People with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials, and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this job posting, program, or the agency, please contact Jason Stedman at stjd235@lni.wa.gov.