For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our expertise includes access control, video surveillance, intrusion alarms, ULC inspections, structured cabling, fiber optics, intercom systems, networking, and integrated technology platforms. We are committed to delivering high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing training, certification programs, and clearly defined career progression opportunities.
The Level II Technician serves as a technical leader within the organization and is responsible for advanced installations, commissioning, troubleshooting, inspections, quality assurance, customer training, and mentoring junior technicians.
This role requires an experienced technician capable of leading complex projects, resolving advanced technical challenges, maintaining high-quality workmanship, and ensuring all installations meet New Age standards, customer requirements, manufacturer specifications, and applicable industry regulations.
Level II Technicians play a critical role in technician development, quality control, and customer satisfaction.
Senior Technicians must be capable of:
Senior Technicians are responsible for:
The Level II Technician acts as a quality gatekeeper before customer acceptance.
Provide customer training on:
Review and complete:
Level II Technicians are expected to demonstrate competency in:
These competencies align with New Age's Level II Technician certification requirements.
Experience with:
The Level II Technician is expected to:
Level II Technicians are expected to enforce all New Age installation standards.
Zip ties are not permitted on structured cabling installations.
Approved methods include:
Level II Technicians are responsible for identifying and correcting non-compliant installations.
New Age offers structured progression opportunities:
Apprentice → Labourer → Technician I → Technician II → Senior Technician → Lead Technician
Senior Technicians are positioned for advancement into Lead Technician and Project Leadership roles.
The ideal candidate:
Join New Age and become a technical leader responsible for shaping the next generation of security systems professionals while delivering best-in-class solutions for our customers.
Hourly Rate: $45.00/hour
Specialized Security System Integrators with over 20 years of experience protecting businesses and residences.
MISSION
New Age Group is more than just a security company; we focus on giving our clients the peace of mind to devote more attention to other important areas of their business and life. Our Mission is to maintain the following goals in everything we do: offer solutions that make sense, be socially responsible, remain client-focused, consistently add value, and build relationships.
SOLUTIONS
Every New Age Group solution starts with a deep appreciation for your requirements, tailored to your specifications for security and performance. It's the basis for our custom solution design, which leverages superior technology and integrated systems, implemented by our team of certified technicians. We specialize in solutions for Intrusion Protection, Surveillance, Access Control, Audio/Video, Integrated Services, ULC, and IT Services.
