Job Description

Level 2 – Cloud Infrastructure Engineer

Based in Cape Town, Durban or Johannesburg

About the Team

TechConnect IT Solutions, an AWS Advanced Consulting Partner, is made up of a team of problem-solvers, innovators, and deep thinkers. We simplify complex and raw data problems, transforming them into actionable insights that help drive ongoing success for our clients.

With migration and deep data science expertise in databases, analytics, machine learning, and gaming, TechConnect provides architectural solutions and services to ensure a cost-optimised, highly available, scalable, and secure cloud environment.

Our vision is to create a company that everybody loves. We foster an energetic work environment that builds and grows knowledge, always striving to delight customers and never settling for ordinary.

Our values: Care, Collaboration, Commitment, Creativity and Clarity.

About the Role

Are you a technically driven AWS specialist ready to move beyond just building cloud resources and into mastering the full cloud lifecycle?

As a Level 2 Cloud Infrastructure Engineer, you are the frontline guardian of operational excellence. This role focuses on ensuring every client environment aligns with the AWS Well-Architected Framework.

You will:

Bridge the gap between infrastructure and proactive management Build and manage an Active Alerting ecosystem

• Integrate environments into PagerDuty and ConnectWise
• Ensure environments are secure, compliant, and resilient by design This role offers variety across:
• Run (Managed Services): Stability and optimisation
• Build (ProServe): Migrations and new feature delivery

Key Responsibilities

Managed Services & Proactive Operations (Run)

• Audit and align AWS environments to best practices
• Implement monitoring and alerting integrations (ITSM tools)
• Act as Level 2 escalation for incidents and root cause analysis
• Optimise cost, performance, and security

ProServe & Build Engagements (Build)

• Deploy AWS workloads from solution designs
• Support scaling of client applications
• Assist with cloud migrations

Governance & Continuous Improvement

• Maintain technical documentation
• Support compliance (e.g. ISO 27001)
• Ensure smooth transition from Build to Run

Essential Skills & Experience

Technical Expertise

• 3+ years AWS Cloud Engineering experience
• Strong experience across: EC2, ECS, Fargate, Lambda RDS, DynamoDB, S3 Cost optimisation tools (Cost Explorer, Trusted Advisor) IAM and AWS Control Tower

Linux SysOps

• Advanced Linux administration (Ubuntu / Amazon Linux)

Certification

• AWS Certified Associate (or higher)

Additional Technical Skills

• Solution architecture design (conceptual, logical, physical)
• Hybrid connectivity (VPN, Direct Connect, SD-WAN)
• AWS Well-Architected Framework experience
• Strong networking and security knowledge

Automation & Infrastructure as Code

• Scripting: Python, Bash, PowerShell or NodeJS
• Terraform (primary IaC tool)
• CloudFormation
• Git-based version control

DevOps & Release Management

• Clean coding and peer review practices
• CI/CD pipeline management
• SRE principles for reliability and observability

Core Attributes

• Strong attention to detail
• Analytical problem-solving mindset
• High accountability and ownership
• Clear communication skills
• Continuous learning mindset

Highly Desirable

• Degree or Diploma in relevant field
• Linux and Windows server administration
• Exposure to data, AI, or machine learning
• Ideally based out of Johannesburg, Durban or Cape Town

Technology Stack

• IaC: Terraform, CloudFormation
• Version Control: GitHub, GitLab, Bitbucket
• Scripting: Python, TypeScript, Bash, PowerShell
• ITSM: ConnectWise, Jira
• Incident Management: PagerDuty
• Observability: Datadog, CloudWatch
• Security: Trend Vision One, Plerion

Infrastructure Disclaimer

Candidates should have broad AWS knowledge including:

• Containerisation (ECS, EKS, Fargate)
• Serverless (Lambda) Compute and networking (EC2, VPC, Direct Connect)