Job Description

Job Title: Lettings Coordinator
Location: Nuneaton
Salary: £30,000 – £32,500 Basic | £40,000 – £45,000 OTE
Job Type: Full-Time

About the Role

We’re looking for an experienced and proactive Lettings Coordinator to join a busy and successful office in Nuneaton. This is a hybrid role that blends the responsibilities of a Senior Lettings Negotiator and a Property Manager, making it ideal for someone who enjoys variety and wants to be fully involved in the lettings lifecycle.

You’ll play a key role in both generating and progressing business, while also ensuring properties and tenancies are managed to a high standard. From conducting viewings and negotiating deals, through to overseeing check-ins, check-outs, and tenancy coordination – this is a hands-on, fast-paced position where no two days are the same.

Key Responsibilities

• Registering and qualifying tenants, understanding their needs and matching them to suitable properties
• Arranging and conducting viewings, negotiating offers, and agreeing lets
• Managing the tenancy process from offer agreed through to move-in
• Coordinating check-ins and check-outs, ensuring a smooth and professional experience for all parties
• Liaising with landlords, tenants, and contractors to maintain strong relationships
• Supporting with property management duties, including maintenance coordination and issue resolution
• Ensuring all compliance, legal and regulatory requirements are met
• Generating new business opportunities through applicant management, referrals, and local knowledge
• Supporting the wider team to achieve office targets and maintain high service standards

What We’re Looking For

• Previous experience in lettings (Negotiator, Senior Negotiator, or Property Management)
• Strong understanding of the lettings process from enquiry through to move-out
• Confident communicator with excellent customer service skills
• Highly organised with the ability to manage multiple tasks in a busy environment
• Proactive, driven, and commercially aware
• Professional, well-presented, and team-oriented
• Full UK driving licence and access to a vehicle

What’s on Offer

• Competitive basic salary of £30,000 – £32,500 with realistic OTE of £40,000 – £45,000
• A varied role combining deal-making and property management responsibilities
• Supportive team environment with strong local presence
• Clear progression opportunities as the business continues to grow
• Ongoing training and development