Job Description

Key details

About the role

You will provide support to our rapidly growing teams, who deal with the booking and management of a portfolio of properties available for short term let throughout the year and a large portfolio of long let properties. Working closely with the Short-Term Lettings Manager & Lettings Manager you will provide support by undertaking a multitude of different tasks which will vary on a day to day basis.

Key responsibilities

• Taking photos of properties
• Pre tenancy checks 
• Making up welcome packs for guests
• Taking things to the properties as needed
• Answering the telephone
• Assigning keys to guests and arranging key cutting
• Meeting owners
• Ad hoc property/tenant visits
• Update existing inventories

• Assisting with viewings
• Answering telephone calls and booking in viewing appointments
• Picking up and delivering items to flats
• Assigning keys to tenants and contractors

Key requirements

• Hold a full clean driving licence
• Detailed knowledge of Edinburgh lettings market
• Complete administration and processes thoroughly and methodically
• Be a team player and can build good working relationships with other teams
• Good geographical knowledge of Edinburgh
• Be confident using IT applications
• Can multi task and thrive in a close team environment
• Have a flexible approach to work and show initiative

Competencies

• Customer focused
• Collaboration
• Communication
• Problem Solving
• Positive Mindset
• Planning and organising