We're committed to bringing passion and customer focus to the business.
The position is responsible for basic data input/customer information into the appropriate operating system, verification for accuracy to comply with departmental procedures and regulations, imaging/indexing and reviewing bank documents, researching account records, etc.
Essential Duties and Responsibilities
Answers all incoming calls and greets customers.
Maintains proper documents and supplies for department associates.
Inputs basic data/customer information in the core or appropriate system and verifies for accuracy to comply with departmental procedures and regulations.
Reviews files for internal or regulatory exceptions.
Scans and indexes documents into appropriate operating system.
Provides support and training to both internal and external customers.
Responsible for records administration.
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
Performs tasks related to escrow and loan maintenance
Performs other tasks as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Skills
Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization
Education and/or Experience
Computer Skills
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
We were founded as a community bank. More than 100 years later, we still act like one.
For over a century, we’ve worked hard to help make our customers’ dreams come true – dreams like buying a home, starting a business or simply having the ability to manage your money safely and securely, anywhere you happen to be.
Simmons Bank has 200 locations and employs 2,800 associates across our six-state footprint.
