Job Description

Job Location: Farmingdale, ME 04344At Maine State Credit Union, people come first and we foster a collaborative, respectful, and supportive workplace where your contributions matter, your ideas are welcomed, and your career can grow!
Are you detail‑driven, organized, and passionate about helping members navigate some of life’s biggest financial moments? Do you thrive behind the scenes ensuring accuracy, compliance, and exceptional service?
As a Lending Operations Specialist  you’ll play an essential role in supporting our Consumer Lending functions. You’ll ensure loans are set up accurately, compliance standards are met, and members and internal teams receive timely, professional support.
What You'll Do:
- Support Members & Staff: Respond to internal, member, and vendor requests with professionalism and care—resolving issues related to loan documentation, disbursement, and file maintenance.
- Loan Setup & Servicing: Set up new consumer loans, process disbursements, prepare payoff statements, conduct loan research, and manage paid loans.
- Post‑Closing Reviews: Perform quality assurance and compliance reviews on new and modified loans to ensure accuracy, policy adherence, and proper recording of security interests.
- File & Collateral Management: Maintain physical and electronic files, assist with lien releases, title/UCC tracking, insurance and total loss claims, and escrow support.
This is an excellent opportunity for someone who enjoys working with details, understands the importance of compliance, and values teamwork and service excellence. Continuous Improvement: Communicate issues proactively and recommend process improvements to enhance efficiency and member experience.

QualificationsThe successful applicant will be a highly motivated, team oriented, positive thinker with a desire to provide exceptional service!
What You Bring:
- 1-3 years of lending, loan operations, or related experience
- High school diploma or GED
- Strong attention to detail and organizational skills
- Working knowledge of loan policies and procedures
- Commitment to confidentiality and professionalism
Benefits of Employment with Maine State Credit Union:
In addition to our world-class culture, a fun and supportive work environment and opportunities to learn and grow, our employees appreciate the work-life harmony they are able to achieve as part of our team.
We are also proud of the benefits we offer:
• Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 97%
• HSA – generous employer contribution
• Employer funded HRA
• Employer-subsidized Dental and Vision Insurance
• 100% employer paid - Life, Short-Term Disability and Long-Term Disability Insurance
• Accident Insurance
• Competitive wages, and annual evaluations with compensation adjustments
• Generous 401(k) employer match, plus annual discretionary contribution
• Generous PTO with immediate PTO accruals + 8 hrs of birthday PTO & 12 paid holidays
• Paid Parental Leave
• Education reimbursement - up to $5,000 annually for undergraduate
• Opportunities to volunteer in our local communities
• 100% Employer Paid EAP which includes 6 free mental health sessions
• Wellness Reimbursement of up to $150
Free coffee, tea, and hot chocolate and an abundance of food