We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
o Providing a first-class service experience to our Retailers and Customers.
o Taking in inbound calls regarding new applications, requirement/document follow ups regarding personal loan applications.
o Effectively supporting Sales & Service team agents with enquiries about lending policy, application status and lending decisions.
o Speaking with Customers to check and update Personal loan application particulars.
o Conducting verifications of residential, employment and credit history.
o Assisting Retailers with enquiries about the status of applications in progress.
o Managing and actioning lending emails.
o Handling enquiries and escalations.
Join the A-Team and experience the A-Life!
Acquire Intelligence helps companies grow faster and operate smarter through intelligent outsourcing and AI consulting.
We deliver innovative, data driven services across back office, contact center, customer experience, and digital operations. Our global outsourcing solutions include Remote Teams, Co-sourcing, and comprehensive managed services across both onshore and offshore delivery. Each solution is designed to deliver real outcomes and lasting impact.
We take an entrepreneurial approach. Fast moving, accountable, and focused on results using our proven framework of Automate. Eliminate. Reallocate.
We identify opportunities to automate with intent, remove inefficiencies, and shift work to where it creates the most value.
With teams in Australia, the United States, the Philippines, and the Dominican Republic, we bring global reach with hands on execution. And while we lead with technology, people remain at the heart of everything we do.
Founded in 2006, we are Safe, Flexible and Innovative. This is how Acquire Intelligence transforms businesses with intelligent solutions.
www.acquire.ai
