Job Description

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Citi Wealth is a leading provider of financial solutions for affluent, high net worth and ultra-high net worth clients around the world. We are looking to hire a Lending Business Analysis Lead within the Wealth Lending platform transformation team. As part of this team, you will drive strategic initiatives to modernize and innovate our lending product suite. This includes leading the evolution of existing platforms and spearheading the implementation of new capabilities that enhance client experience and operational efficiency.

Responsibilities:

• Lead and develop a team of business analysis professionals across multiple systems and functional areas, setting direction, allocating work, managing performance, and building team capability to deliver against transformation objectives.
• Define and execute the product transformation strategy for Wealth Lending, ensuring platform initiatives are aligned with broader Citi Wealth business goals and evolving market demands.
• Collaborate with senior business leadership to refine market and platform strategy, translating complex business requirements into actionable product and technology roadmaps.
• Establish and lead strategies to develop, negotiate, and implement new lending platform capabilities and product offerings — from initial concept through to launch and ongoing lifecycle management.
• Identify and cultivate relationships with senior internal stakeholders and external partners to advance the development of new and enhanced platform capabilities across Citi lines of business.
• Oversee business case development, technology negotiations, and deal management processes, coordinating cross-functional teams to drive large-scale implementations to completion.
• Assess risk in business decisions with clear accountability, ensuring compliance with applicable laws, regulations, and policies while maintaining the highest standards of ethical conduct and transparency.
• Develop staffing strategies, manage budgets, and contribute to defining operational standards that support a high-performing business analysis function.

Required Qualifications & Skills:

• 10+ years of relevant experience in product transformation, business analysis, or a related discipline, with a demonstrated history of delivering large-scale implementations within the lending domain, banking technology, or financial services.
• Experience directly managing and developing teams, including responsibilities such as performance evaluation, work allocation, and building a culture of accountability and high performance.
• Experience in new business development or product development, with the ability to lead cross-functional initiatives through the full product implementation lifecycle.
• Ability to lead, motivate, and develop high-performing teams in a dynamic, high-pressure environment, with clear ownership of delivery outcomes.
• Advanced analytical, interpretive, and problem-solving capabilities, with the ability to draw insight from complex information to inform strategic decision-making.
• Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly to diverse business and technology audiences at senior levels.
• Fluency in structuring financial offers and negotiating complex, multi-year agreements, with strong senior-level negotiation skills.
• Bachelor's degree or equivalent in Finance, Business, Technology, or a related field.

Beneficial Skills & Qualifications:

• Experience managing P&L responsibility within a product or platform transformation context.
• An established senior-level network across financial services, with existing relationships with industry advisors and prospective technology or platform partners.
• Foundational understanding of programming concepts, supporting effective collaboration with technology and engineering teams.
• Master's degree or equivalent advanced professional qualification in a relevant discipline.

What We Offer

At Citi, we invest in our people as much as we invest in our clients. As a senior leader within Citi Wealth, you will have real ownership over strategic outcomes that matter — shaping products and platforms used by some of the world's most sophisticated clients, while being part of a globally connected organization committed to your long-term success and wellbeing.

• Strategic ownership and influence, lead transformational initiatives that directly shape the future of Citi Wealth's lending platform and client experience.
• Hybrid working model, a balanced arrangement of 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in-person collaboration.
• Global collaboration, work alongside senior leaders, technology partners, and cross-functional teams across Citi's worldwide network.
• Leadership impact, build and develop a team of talented professionals, with clear accountability and scope to make a lasting difference.
• Learning and development, access to continued professional growth opportunities commensurate with a senior leadership role in a global financial institution.
• Financial wellbeing, a competitive compensation and benefits package designed to recognize and reward senior-level expertise and contribution.
• Wellbeing support, access to resources that support your physical, mental, and financial health, as part of Citi's commitment to work-life balance.

Apply today to bring your expertise in lending product transformation to a role where your leadership will directly shape the client experience for high net worth clients across the globe.

You will play a pivotal role in shaping the future of Wealth Lending by translating business needs into transformational product strategies, ensuring alignment with Citi Wealth's objectives. This position requires a strong focus on optimizing the entire lending lifecycle, from origination to portfolio management, while navigating complex regulatory landscapes and fostering seamless integration with our technology partners.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$163,600.00 - $245,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jun 19, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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