Job Description

Resumen

We're looking for a Leisure Experience Specialist. You will be responsible for responding to user inquiries and providing service by attentively addressing their questions regarding stays. You will handle sensitive information to resolve issues on first contact while staying informed about our client's products and services to identify possible cross and/or up-selling opportunities.

Responsabilidades

Who You Are:

• Someone who keeps every customer engaged with a direct and friendly touch.
• A person good at identifying selling opportunities.
• An expert who helps customers find the perfect solution to their needs with ease and expertise.
• A pro at handling sensitive customer data with utmost care and confidentiality.

Requisitos

The TOP Team Is All About:

• Using your intermediate to advanced English proficiency to communicate effectively and grow in a global environment.
• Approaching every challenge with a positive attitude and delivering smart, efficient solutions.
• Being proactive, responsible, empathetic, and confident, always one step ahead.
• Listening closely while capturing every detail to ensure nothing slips through the cracks.

Let’s Talk About Benefits:

• Work confidently and comfortably, always from home.
• Score unlimited sales commissions.*
• Get an internet bonus to keep you connected while working from home.
• Obtain a long-term contract from the 7th month, because stability and peace of mind are part of the TOP Team vibe.
• Enjoy consistent pay with full coverage and benefits. We’ve got your back.
• Start strong with paid training. Get paid while you grow!
• Enjoy exclusive brand discounts and all the cool perks of being part of our crew.

*Terms and conditions apply.

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.

Make a difference with the TOP Team!