Job Description

An established law firm seeks a Legal Systems Trainer to support attorneys and staff with hands-on training across firm-standard software and systems. The main focus of this role is on onboarding, ongoing education, and improving user adoption of technology, with a strong emphasis on legal staff development. This role requires flexibility, occasional travel, and a proactive, team-oriented approach.

Key Responsibilities:

• Deliver in-person, virtual, and one-on-one training for attorneys and staff
• Lead new hire onboarding and facilitate ongoing workshops and refresher sessions
• Provide real-time support and coaching on best practices and firm technology
• Partner with HR to assess skill gaps and support development plans
• Assist in developing training materials, guides, and eLearning content (video experience a plus)
• Help maintain training schedules, attendance tracking, and feedback in the LMS
• Recommend improvements to enhance user experience and training effectiveness

Qualifications:

• 3+ years of training experience in a mid to large sized law firm
• Bachelor’s degree or equivalent experience preferred
• Strong proficiency in Microsoft Office and Adobe Acrobat
• Familiarity with legal tech (e.g., NetDocuments, Litera, Intapp) is a plus
• Experience creating eLearning or training content preferred
• Excellent communication, organization, and time management skills
• Ability to multitask in a fast-paced, client-service environment
• Self-starter with strong problem-solving skills and sound judgment